Chrissy M.
Can not trust this company
Can not trust this company. Quoted one price and confirmed pick up and delivery. Then upped the price an additional $150 on day of pick. Trying to take advantage of costumers. Find someone else.
Response from NRG TransportationJun 3, 2025
Hi dear customer, We're truly sorry to hear about your experience and appreciate you bringing this to our attention. What you described does not reflect the level of transparency and service we aim to provide. We’d like to understand exactly what happened and make things right. If you could please contact us directly at (716) 250-3068 or email us at [email protected], we’ll investigate this matter immediately. You can also send us your full name or booking reference so we can look into this specific situation. Thank you again for your feedback — it helps us improve, and we hope to have the chance to make this right. Sincerely, NRG Transportation