Novex Hair CareReviews of novexhaircare.com

I didn’t got all the products that I bought and they don’t give you a answer, there’s no costumers service

Improve on responding to voice mails, emails & messages.

I usually have no issues with novex, this time my things were not delivered to me I emailed the company and called and got no response. I would like a refund, or new products sent to me.

Paid extra for 3 day shipping and it’s been 2 weeks . Sent message and got no response .

While I was giving my shipping information, it reverted back to my old address. I saw that after everything was done. I emailed the company twice to informed them of the correct shipping address. I also even call the phone number that was provided in the Novex website. No one contacted me back. My package was shipped to my old address. I emailed and called again and no response. I never received my package. Right now I'm pissed at Novex. You guys have no customer service. I think after this order, I won’t be ordering again.

I never received an order, emailed customer service multiple times, and never heard back.

Missing items Called and left a message. Didn’t return my call. Sent emails and know response. I would like a refund for my 2 missing items

Missing item no response to email