GENARA L.
I never received my order
I never received my order. I called and emailed customer service. I never received an answer.

We are a 100% Brazilian-based hair care company. Our catalog has a variety of products ranging from shampoos, conditioners, hair masks, leaves ins, etc, to adequate any hair needs for any hair texture. We also carry Vegan and Organic options.
Novex Hair Care (novexhaircare.com) has 124 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 22 reviews with 1 star · Clear filters
GENARA L.
I never received my order. I called and emailed customer service. I never received an answer.
Miya J.
I never receieved 2 bottles in my package. I emailed 2 times then called. They said they would get back to me. They email me back saying they would ship it to me. That was over 2 weeks ago, no tracking number, no response, no bottles. Horrible service
María Guadalupe R.
It say my package was deliver but I didnt receive it I dont know if it was the delivery company but I was so excited to try the product. On my daughter sorry
Yenniffer R.
Hi, I just want to let you know guys you sent my order but is missing 3 items of it 1 blindagem thermal protector leave in (400g) And 2 Brazilian keratin Max Concentrated liquid keratin (250ml) Please help me with my products
NAYROBI J.
customer services nobody answer, any issue you can't get in touch with nobody, website went wrong, I bought a product and the website added a different address.
Karen
Received expired hair product, emailed with image attached as proof and no one responded back to me.
maria T.
One of my product came broken. I contacted the website and nobody answered my mail. Very bad experiences.
nana N.
It doesn’t work on my hair like when i used it before 2 years