If I could give a minus I would. I placed an order on the 7th March and am still waiting. The tracking order keeps coming up “unknown”.
It’s the worst customer service I have ever come across!!!
One big scam!
Response from Nourished Natural HealthMay 21, 2025
Hi Debbie,
Unfortunately, we don't have a great deal of control over shipments (particularly to the UK from the US).
Our team would be more than happy to organize a store credit or reshipment for you at any time.
EH
EH
Either a mess or a scam, probably both!
Tried to order a 3-month supply of one of NNH's products months ago. It never arrived, they never refunded me, the charge dispute was rejected, and I never got my money or my product. Argued with them extensively over email to get a refund. The AI-generated email responses were predictably unhelpful and I had to waste so much time just trying to get a hold of a human being who could actually address the issue. They kept refusing to refund me for the product I never received, and I told them that I would never order from them again and to delete my information.
They did not do that either, and this morning I was charged without warning for the same product that I never received from months ago. I replied to the order confirmation email immediately telling them to cancel it and refund my money. The AI-generated response was a generic apology saying my issue would be sent to someone who could help. So, naturally, an hour later, I get an email saying the product I never ordered has been shipped. Hours later, I have sent them three emails and no one has responded. So now this garbage company has my money (again!) for a product I did not want, did not order, and will never receive.
Don't bother with Nourished Natural Health. Shocked to see their whole operation has not been flagged as a scam by now. The only way I could see this company not being a scam at this point is if every person working there has literally never communicated with any other person working there. Since their customer interface is literally AI script and you can't contact a human being, that seems likely.
Response from Nourished Natural HealthFeb 12, 2025
Hi Erin,
Thank you for sharing your thoughts—we truly appreciate the opportunity to improve. I’ve looked into your case with our customer support team, and it seems they were still working on resolving your issue when your review was posted.
From my understanding:
Your order renewed automatically.
Before reaching out to us, you disputed the charge with your bank (we would have been happy to process a refund directly).
Because of the dispute, we were unable to issue a refund at that time.
Your subscription remained active and renewed again, but we refunded this charge as soon as you contacted us.
I completely understand how frustrating this situation must have been. While your review may have come before we had the chance to resolve everything, we’ve taken your feedback seriously and have updated our process—going forward, any disputed orders will have their subscriptions automatically canceled to prevent similar issues.
We’re always working to create the best experience for our customers, and we truly value transparency and fairness when it comes to refunds and subscription renewals. Our goal is always to ensure our customers feel supported, and I’m sorry if that wasn’t the experience you had.
Please let me know if there’s anything else I can do to help.
If your experience has changed at all with our customer support team, we always appreciate an update to your star rating here on Trustpilot.
LM
Latresa M.
Their product did not work for me.
Although this product did not work for me and frustration with the return/refund. The company did reach out to me and sent me the return package slip. I was refunded after they received it.
Response from Nourished Natural HealthNov 27, 2024
Hi Latresa - please keep an eye out in your inbox. We've reached out to you as we want to resolve this for you and have escalated internally.
SS
Shereetha S.
I was happy that the Androgen Blocker…
I was happy that the Androgen Blocker Plus didn't take long to get delivered. When I started taking it, I noticed my breakouts became less within 1-2 weeks.
I am waiting to see how my face will be within 1 to 2 months. Glad I ordered this! K. Simpson
Response from Nourished Natural HealthFeb 6, 2025
This is fantastic - thank you for sharing your experience :)
EL
Esengül B.
I love the supplements I have from…
I love the supplements I have from Nourished Natural Heath. I added one more supplement. I had PCOS. I saw their advertisements on Instagram and I gave it a try. My period came right on the dot on the 28th day. Unbelievable. I have ordered them again and added the detox+debloat for bloating. So far so good. I definitely works for me and I am.so happy about it!!
Response from Nourished Natural HealthJul 10, 2024
Thank you for sharing your review Esengül!
KR
Kristen
Poor business practices
Poor business practices. Product made me feel sick. Difficult to cancel / get a refund. This company just wants to charge as many credit cards as possible.
Response from Nourished Natural HealthJun 5, 2024
Hi Kristen,
When you ordered, our 101 day money back guarantee applied to your first order. This was made on 14 Nov - unfortunately that time had passed by the time you requested a refund.
Thanks for the feedback regarding subscriptions. Renewal emails are sent 5 days beforehand, all product pages have links to the 'manage subscriptions' section, if you engage with our chat you should be able to find the link pretty easily and we have a link to manage subscriptions in the footer of every page.
We are incredibly open to hearing your feedback about how we could make the subscriptions process more transparent for customers, as it sounds like what we have in place didn't meet your expectations.
Appreciate the constructive review and wishing you all the best on your PCOS journey. Please let us know if there's any way in the future we can help out.
Tam
AL
Ashley L.
It is not a moneyback guarantee
It is not a moneyback guarantee, and my facial hair grew more distinctively! I’m seeing the same issues with other people. It also claimed I would have 100 days to try everything and it would be a moneyback guarantee THAT IS A LIE
YM
Yesli M.
Think before buying- side effects
Just want to say, before I started taking pills my period were heavy and i would last without them for about 2 weeks. I started taking the whole bundle for inflammatory pcos. At first the hair stopped growing, note i onky get 1-5 hairs in my chin after 3 months it started to grow more in areas I've never had.my period got worse, in which It would last two weeks and i would be spotting for a whole week just to get it back again. I now drop this pills and when I'm having intercourse I bleed. And I keep spotting. I hope this side effects do go away because they've messed me up for more then I could have have imagine. I really thought i found something that would help but it did not. And it's probably my body's fault but before taking this pills check in with your doctor first before. I did asked for a refund back but only my first order was refunded and everything else was not.
Response from Nourished Natural HealthApr 11, 2024
Hi Yesli,
We're sorry to hear about your experience.
As with all supplementation, it's important to consult your doctor / health practitioner before starting anything new.
That said, it's quite unlikely that supplementation alone would lead to the serious symptoms you are having. It is probably worth addressing some additional underlying lifestyle factors and having some tests run as well before jumping to conclusions about natural supplements.
We've taken your feedback (and others) on the refund policy and updated it to cover all purchases within your first 101 days of being a customer. Essentially we are now offering a risk free trial on all supplements.
Thanks for your feedback and hope you have some luck supporting your symptoms.
Tam