Nothing Bundt CakesReviews of nothingbundtcakes.com

I ordered a cake the day before Mother's Day and requested the 9:30 time slot. I got there and the line was EXTREMELY long and had to wait two hours. Once we got into the store, we had to wait another 30 minutes in order for them to "put the cake together," meaning the wrap, bow, etc. Terrible experience; will never order from them again, nor will I go there in person.

Today on Mother’s Day I Treated Myself To Nothing Bundt Cakes! Upon Entering I noticed the normal crew wasn’t there at the Lexington SC location which is Candace & Egypt! I greeted her with a smile at 3:57 pm ordered 2 White Chocolate Raspberry Bundlets! I presented my coupon the cashier scanned & I tapped & paid for my order. I politely tapped print receipt the cashier bald it up before she even ask me if I wanted it even tho I tapped it on the display screen. I just think that was unprofessional & disrespectful I’m entitled to any receipt I make a purchase for!

On May 8, 2026 at 9:00AM CDT I tried to place an on line order for 6:00 PM everything went good till I tried to checkout. I put all my information in for my card and it wouldn't checkout! No error messages no nothing as to why it wouldn't go to the next screen. Even re-interned my information several times and refreshed the webpage and got nothing. I then tried the chat which told me to leave a message and someone would get back to me in several day or it gave a number to call, The number chat provided 469 842-7996 didn't work. I found another number 888 780-2680 when I dial that a I got a bot and asked to speak to a person I was put on hold only yo be told there was no reps available and to leave a message. I needed the cake for my grandson's graduation tomorrow not whenever Nothing Bunt Cakes wants to contact me back. If this is the type of service you get from their company I don't need their company.

I did an in store purchase of 5 bundlets. I ask that 2 be wrapped in cellophane and tied with a ribbon. 15 minutes later after helping 8 other customer I inquired about my order. 4 more minutes and it was brought out. I told the person who waited on me that it was unreasonable to have me wait that long for something so simple. She said you know you can order online. My puchase was at the Riverside Plaza. Customer service training is needed there. If you want customers to place orders on line only, just say so. Very Disappointed 4-21-26, 5:30pm

My mother bought me a red velvet Bundt yesterday for my birthday in Gardendale, Al. I ate a pieces this morning it was Super Moist and Absolutely Delicious! The lady that checked us out was Very Friendly! I did not catch her name but it was last night between 5/6 p.m.!

I've been to the local Nothing Bundt Cakes several times. The staff is always helpful and their cakes are delicious. Today - perhaps because of all the holiday orders it was different. I pre-ordered a bunny cake and had a pick up time. I showed up after the designated time when the cake would be ready and it wasn't ready. The manager said that one of the petals needed to be fixed. When they brought the cake out - finally - it still wasn't right - the one area they had to fix of the frosting looked different than the other areas and the paper floof in the middle for the body had gaps everywhere and it didn't look right. All their cakes are yummy but the price of their cakes is on the expensive side - I could have gotten something much less expensive and the same quality elsewhere. I won't be back for a specialty cake again with them. They are nice for a treat once in a while for the bundlets. I felt the manager could have done more to make things right for this order given that it was for a hoilday celebration.

The customer service in Woodbridge VA has always been good for me. The recent banana pudding cake and the Dubai chocolate cake were not good. The Dubai cake has no flavor and the frosting isn’t as good as the traditional frosting for this business and Dubai chocolate is milk chocolate. I have had chocolate from Dubai often. This is not a good representation. The banana pudding cake was not my fav also. The vanilla wafers were soggy and the pudding glaze was not good. I would have rather had just the traditional icing instead of both.

Very Disappointing experience . I went to the Greer SC location to purchase 4 individual bundts . I saw a BOGO promotion on face book this location did not honor and referred me to another location 10 -15 miles away . I made the purchase at regular price and requested a nice bag or box . I was given the items double stacked in a brown paper bag with a sticker . You have lost a customer ..