The North Port Florida bakery has the best customer service and exceptional cakes! I highly recommend this bakery! The staff were so nice and helpful! Thank you for making my daughter’s birthday so special!
JC
Judy Cicio K.
The customer service was exceptional…
The customer service was exceptional and the flavor was delicious. We got the lemon and light drizzle frosting. It was for a birthday group of six. It was light, moist and just the right amount of lemon.
PG
Priscilla G.
Used to love the nothing Bundt cakes…
Used to love the nothing Bundt cakes location in warrington. However today, when I went to get my free birthday bundlet plus an additional item the person on duty on 10/14/26 at 2:30Pm was so unpleasant and abrupt that I would walk out before I would buy again if he were behind the counter. Miserable. Some remedial customer service training is in order.
EE
Enes E.
A Special Surprise Turned Into a Disappointing Experience
My wife ordered a cake online from the West Lafayette Nothing Bundt Cakes as a surprise for my first day at a new job. She scheduled the delivery for a specific time and included a lovely personal note. Unfortunately, the cake was never delivered and was returned to the store.
When my wife went to ask what happened, she was told that delivery was not their responsibility because they use a third-party service. However, we ordered and paid Nothing Bundt Cakes directly, including the delivery fee. From a customer’s perspective, the delivery service they choose is still part of the service they sell.
My wife asked to speak with a manager but was told no manager was available. We returned again to resolve the issue, and once again there was no manager. When I said I wanted to wait and speak with one, the employee repeatedly insisted that we leave instead of helping us find a solution.
I cannot comment on the quality of their cakes because, despite paying for one, we never got to try it.
What I can say is that if you are planning a surprise or special occasion using scheduled delivery from this location, be cautious. A failed delivery can mean more than just missing a cake—the special moment itself may be lost. In our case, what should have been a happy surprise became a frustrating and unpleasant experience.
Mistakes happen. What was most disappointing was the lack of responsibility and effort to make things right.
DO
Donna
Lemon Raspberry bundt cake
Stopped into Nothing Bundt Cakes on 2650 Jamacha Rd. in RSD to buy a GF Lemon/Raspberry bundt cake. WOW is it good! I was expecting Lemon gooey sauce and some fruit on the bottom but no, it's a Lemon Cake with some subtle Raspberries on the bottom. Excellent is the word for this bundt cake. I have tried the chocolate chip and it's a little too sweet for me but they have quite a selection. The seem to be open 7 days/week 10a-5p. Friendly people, wonderful experience - you can buy a large or very small bundt cake. Prices are also very reasonable. Check it out!
PC
Patricia C.
Terrible Customer Service—New Management has Ruined a Great Reputation…
I called on Tuesday, August 11, 2026, in Reno, Nevada, to place a delivery order, just as I successfully did last year around this time. I was told over the phone that they no longer handle deliveries directly, but that I could select Uber or DoorDash if I ordered online. I went to their website, ordered three different items, and paid. Only at the very end did the system inform me that these services do not even deliver to my area.
I decided to just pick it up myself on the following Thursday, August 14. My husband and I went into Nothing Bundt Cakes at approximately 9:45 am to retrieve our order: a dozen bundtinis for a birthday party, two bundtlets, and a gluten-free bundtlet for a guest with celiac disease. When I showed the clerk my online receipt and order number, she couldn't find my name. After several minutes of searching, she walked into the back kitchen to get help, leaving the front completely unattended while several new customers walked in with no one to greet them.
A second employee finally emerged, took several more minutes to locate my name on the computer, and then disappeared to the back without saying a word to me. Minutes later, she brought out my order and handed it over in total silence. No apology for the delay, no explanation, nothing. To make matters worse, she was coughing the entire time she handled our food.
When I opened the bundtinis on the day of the birthday party, Friday, August 14, I noticed that most of the frosting was applied haphazardly. What is more, the white chocolate raspberry bundtini I chose was not fully cooked through; the bottom was soaked. I can only imagine what the other guests were thinking.
We recently learned that this location was bought out and is under new management, which completely explains the nose-dive in customer service and diminished quality of the cakes. Nothing Bundt Cakes used to be our absolute go-to place, but we will never patronize this establishment again. Truly a shame.
KR
K R.
Too Sweet!
The delivery was great; however, you can't taste the cakes at all because the frosting is so thick & cloyingly sweet that you can't taste anything else at all. Ugh!
JT
Janice T.
Albany NY store
Albany NY store. Stay away from the single new Turtle cheesecake bundt. They up charge for this one because it has caramel. However, there was such a tiny bit of caramel I couldn't even taste it. What a shame, I usually love the bundts.