NorthShore Care SupplyReviews of northshorecare.com

one of the best, but not the cheapest...

Thank you for sending what is actually one of my favorite brands of diaper to sample. The store bought ones do not hold a candle to Molicares. I appreciate your help in getting the samples out to me in a timely manner and I will likely do business with you in the future.

I have never dealt with such a helpful and courteous representative before in this industry. It was so pleasant to work with someone who actually liked his job. He even went out of his way to help me find comparable items. I would recommend this company to everyone. Items were shipped and received quickly.

I ordered these pads after my doctor suggested i was allergic to regular pads. There was an immediate difference. The pads are comfortable, soft and easy to wear. I intend to order many more as I will use only this product from now on.

I placed my order on Thursday early in the morning (around 1am est) and it was not shipped until Friday night. This caused my package to arrive a day late and I had to drive 20 minutes each way to pick it up at a FedEx center. Considering I had payed around $38 extra for 2nd day air and due to their deceptive business practices it arrived on Tuesday instead on Monday this is unacceptable. I will never be purchasing from this site again that's for sure. Update: Did you even read what I wrote? I did request it be held at location. I had to because NorthShore Care Supply shipped it from their location two days later instead of the promised next day shipping. This caused it to be a day late and since I was not going to be home I had to pick it up at location. Considering I had paid extra to receive the package on time this cost me money not only for the drive time but also the expedited shipping. I highly suggest you either remove the Next Day Shipping guarantee from your site or at least provide it as you claim.

Amazon fulfills the NorthShore order. Amazon ships me the wrong size, but their policy is no returns. I call NorthShore and within minutes we arrange for them to ship me the right size, and for me to return the package to them directly. Within 30 min I get an email saying the package has been shipped and here is the tracking number. Amazing, and to top it off, the person I talked to seemed really nice.

Received a sofa cover and when I tried to make it fit my sofa realised that was not going to be the case I called and asked to return it and was told I could not because it was opened. How else was I going to see if it would fit my sofa I had measured already and measurements seemed OK. I can see having this rule if it is something used on the body but on a sofa give me a break. It's on my charge and that has not been paid yet.

I ordered a case of their new diapers I'm extremely happy with them the service is wonderful I received my order very fast thank you