Sydney R.
Poor delivery service.
Paid additional for 2-3 day USPS Priority Delivery service. Order label created on the 18th, however package not delivered until the 22nd (4 days). These were urgently needed medical incontinence supplies for my father-in-law. Very disappointing to pay for premium service not fulfilled.
Response from NorthShore Care SupplyDec 26, 2014
Thank you for your feedback. We're very sorry that there was a delivery delay, and we have refunded your delivery charge. Our customer care experts can assist you with shipping options on future orders, to make sure that you receive your product as quickly as possible without incurring too much expense. Please feel free to call us at 800-563-0161, we would love to help you. Thank you for your business, we appreciate your order!