Nancy
I ordered briefs for my mother
I ordered briefs for my mother, but you sent her diapers. That's something she is not willing to wear. We will not order from you again. Please do not contact me again.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Nancy
I ordered briefs for my mother, but you sent her diapers. That's something she is not willing to wear. We will not order from you again. Please do not contact me again.
Paul
Excellent ordering process. Easy to find products. High quality products. In my opinion, the best!
Response from NorthShore Care SupplyDec 2, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
John
Booster pads The booster pads have proven a big help in dealing with my wife's incontenance .
Response from NorthShore Care SupplyDec 1, 2018
Hello John, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Lois
All that I ordered was a great life saver for me. I was so happy when I found NotthShore. He person who took my order was so helpful and kind. Tank you so much.
Response from NorthShore Care SupplyDec 1, 2018
Hello Lois, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Bill
I am basising my review on the sample products I was sent. Complete disappointed, all cloth-like products instead of quality plastic back, even though one of the samples was a decent thickness as an adult size product should be, not only did it leak horribly but was improper in the way it fit the body..
Response from NorthShore Care SupplyDec 5, 2018
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
Em
Northshore is an extremely helpful, easy to work with company. They have an excellet. Selection of products, and their staff is kind, helpful, and courteous. Unfortunately, the shipping options (via FedEx) are a bit limited. I attempted to use the FedEx hold at location feature and it took me four extra days to receive my shipment, which meant I was literally down to my last pair of protective underwear by the time I was done. I would recommend allowing for a larger range of shipping options, such as a choice between UPS, FedEx, and US Postal service and allowing customers to choose what works best for them in their area. Overall, Northshore is a great place to buy your incontinence products!
Response from NorthShore Care SupplyDec 1, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback and thank you so much for speaking with me and allowing us the opportunity to resolve this for you. You are a valued customer of ours and we truly appreciate your business. Never hesitate to contact us when you have an issue, question, or just need some assistance. We're always happy to help!
Daniel
Northshore care does a great job, fast shipping and no mistakes, they also include great samples of their excellent products. I will keep ordering from them in the future
Response from NorthShore Care SupplyNov 30, 2018
Hello Daniel, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Nadine
I called on a Saturday for free samples of sizes of adult pull-ons. I received them on Monday! Excellent service.
Response from NorthShore Care SupplyNov 30, 2018
Hello Nadine, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!