North One is an online business banking and financial management platform designed to help American small businesses take control of their cash flow. Our best-in-class product suite and service experience help simplify financial operations and teach better business habits.Open a North One account in minutes https://join.northone.com/
North One (northone.com) has 257 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
northone.com
Website
northone.com
Category
Banking & Money
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: March 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Mobile deposits take forever to clear. Customer service never gives a great answer. They don’t count the day that you deposit it as a business day and it’s almost always 5-7 business days for the check to clear
Response from North OneApr 10, 2025
Hey Robert, thank you for your feedback.
5-7 business days is the maximum amount of time you can expect to wait for a check. Most checks are available within 2 business days, but the hold time is determined by factors that include transaction history and the history of check deposits. As the Account matures, that timeline does go down.
If you have any additional questions, feel free to email us at [email protected]
DM
Dante M.
Mariam Mariam is always ready to help…
Mariam Mariam is always ready to help with my dilemma, she Does it in a timely manner and gets me the results I need.
MR
Mike R.
Run away
Run away. Worst decision I ever made was opening an account here.
Tried to send a wire for escrow funds for a real estate transaction to a title company and they rejected it because it didn't have the word escrow in the description (the bank, not the title company) despite having the contract number, etc. Their delay meant it missed the cutoff window, pushing it to the next day.
Then they rejected an ACH deposit into the account, claiming there was a name mismatch, however the originating bank was able to prove the name used matched what NorthOne required, meaning NorthOne was mis-identifying the name and calling it a mismatch (strangely, ONE ACH deposit worked, the next failed, despite both being the exact same details on different dates).
Having a business checking account with a bank you can't reliably send or receive funds in is a bad, bad idea. They're definitely not set up to provide business-level support and seem more apt for savings accounts, not acutal, usable checking.
Response from North OneMar 28, 2025
Hey Mike, thank you for your feedback.
Let me start off by saying how sorry I am to hear about your experience. We understand how significant money movement is to small business owners, and we want make it as simple as possible for you to receive your funds.
That being said, we do require certain information to be listed on the transfer in order for it to process correctly. I see that our team has sent you some further details regarding those requirements. I also see that they've confirmed with you that they are able to set things up so that further transfers from your other Account can be accepted under the information that they are including, meaning this should not an issue moving forward.
If you find that to not be the case, don't hesitate to reach out to us so we can help.
Thank you,
North One Customer Care
IC
Ian C.
good to use
really really helpful for me. thanks
DO
Daniel O.
Romar
Romar, was very helpful and was quick to response for the question that I needed answers to, thanks Romar for your help
PE
Perry
Good
Easy to use, Great Service
NI
Nils
Spams with requests to leave a review
Spams with requests to leave a review
Response from North OneMar 27, 2025
Hey there, thank you for your feedback.
Based on your response, we did an audit of our review request system to ensure that it is working as expected and that none of our customers are being prompted to leave a review at an excessive rate. If you feel there may be an error on your Account that is causing excessive requests, please reach out to us at [email protected] so that we can take a look and resolve any potential technical issues.
KW
Kimberly W.
Exceptional Service Every Time!
I had a fantastic experience with Romar at North One. They handled every issue I had quickly, professionally, and with great attention to detail. Each time I’ve needed assistance, North One’s customer service has been consistently excellent, and Romar was no exception. Their efficiency and professionalism made the process seamless, and I truly appreciate the level of service they provide.
