NorthernreloReviews of northernrelo.com

I 100% recommend this company! I needed something last minute and they came through! They are super professional and I will always call them for my moves!

I couldn't be happier with my experience with Northern Relocation LLC. From start to finish, they were incredibly professional and made the entire process stress-free. The crew was respectful, punctual, and handled my belongings with great care. They worked efficiently, and the entire move went so smoothly that I was amazed at how quickly everything was done. If you're looking for a reliable and courteous moving company, I highly recommend them. Thank you for making my move so seamless!

This is what I wrote. I booked a move back in AUG to moved to Oakland in May of 2025 and for unforeseen reasons those plans fell through. I contacted Northern Relocation and David got me in contact with the operations manager which basically quoted my contract to me. I felt there was no level of customer service from the operations manager and left me feeling robbed. So then I went to David that was helping me with this and he told me that how I was talked to was wrong and was going to do everything to get as much back and to this day I am still working with him. David from northern relo understands things happen and Is giving me professional behavior and understanding that my plans have changed and we are working towards a middle ground. it's all about treating people how you want to be treated. I will let you guys know the out come of the rendering of what the decision was made.

I do not recommend. this broker was a scam. We read reviews and assumed that the negative reviews were actually the error of the customer not giving a proper inventory of items. However we quickly learned that was not the case. When setting up the move for 1/17/25 we were not giving any notification that there was actually a two day window. The broker only added that to the document of the quote. When we saw it said between 1/17 - 1/18, we questioned it and were assured they would come on 1/17. The movers did not come until 7pm on 1/18!! We gave a very accurate inventory of our items for our move. We emphasized the size of our items and accounted for all the things we were bringing (even decided to take things off the list we had originally accounted for) however, the broker heavily underestimated the cubic footage our items would take up, putting that our items would take up only 390cubic feet (at $4 a cubic foot price point) when the third party movers came they assessed the items and told us it would be closer to 1000 cubic feet. They explained that a medium box 18x18 was about 3 cubic feet. We had 70 boxes on our quote which would take up 210 cubic ft alone! The broker just MADE UP a number based on absolutely no merit, other than tricking us with a low quote to get the sale. That’s not including ANY furniture. The movers also told us a king bed is about 70 cf which we had two of so that was 350 cf just between two of our beds and our boxes. We quickly learned that the brokers job is to just get the sale so they get the deposit for booking the move. So they don’t care if you’re screwed in the end. Once you pay the deposit, they have nothing to do with the rest of the move, so they under quote intentionally to get you to sign the contract and collect the deposit KNOWING the move will cost more when the movers arrive. They intentionally put you in a bad way knowing you’ll be stuck in a situation where you need to move and if you decline service, you’re out the deposit. We ended up leaving almost all our furniture behind AND paying over double what we were quoted. If I couldGive ZERO stars I would. This is not an honest company. Not to mention they were hard to get ahold of. Did not call three days out as promised, only sent an email that could easily be missed when you’re expecting a call and not an email, they also do not mention verbally there is a two day window and lead you to think the date you choose is for sure the date your move will occur. They also state that the average time it would take was between 5-7 days…. It is 1/30/25 and our stuff hasn’t even started its way toward our location (our move was from AZ to MI). DO NOT USE THIS COMPANY OR ANY BROKER. USE A REAL MOVING COMPANY.

Terrible… won’t return deposit . Quoted one price but not alloted enough space on truck.

I recently moved from New York to Las Vegas. After going though 3 estimates I decided to go with Northern Relocation. I'm so happy I did!!!! they are amazing!!! Fast and delivered right on time without anything damaged!!! As well as a $200 reduction on the final price....

Deceptive Practices and Price Gouging – Avoid This Company My experience with Northern Relocation was a nightmare. I was quoted $1,979.75, then it was increased to $3,600 after reviewing my inventory. On moving day, the price jumped to $6,100, with no justification. The movers ignored my inventory list, walked through my 800 sq ft apartment, and claimed I added items, which was false. The movers pressured me to accept the inflated price without proper documentation, threatening I’d lose my deposit. I called the police, who questioned the massive price hike. They demanded $1,900 upfront and another $1,900 at delivery, causing me emotional and financial distress. This company uses bait-and-switch tactics, unreliable quotes, and predatory practices. Avoid them if you value your time, money, and peace of mind.

I do not typically write reviews; however, I wish to caution anyone planning a future move with Northern Relocation. My experience with this broker has been mired with a persistent lack of communication from their customer service department and their subcontractors. I spoke with a representative over the phone, and we set up the pickup date for December 18th and a delivery date for December 20th. At the time, I was assured my timeline was reasonable and to expect a call prior to pickup for the estimated time of arrival. After receiving no communication prior to the pickup date, I reached out to customer service, and was told the movers were delayed and a new time was set for December 19th. When the movers failed to call by their own deadline, I notified customer service and the Northern Relocation representative. Anticipating another delay, I extended my utilities for an additional week, which meant I had to pay for two locations. Two hours past their deadline and after dark, the movers finally arrived, and as previous reviews have mentioned, the final price was almost 3 times greater than the initial quoted price. Since December 23rd, I have been contacting customer service and the Northern Relocation representative in regard to my estimated delivery date. As of January 2nd, I still have not received any updates regarding the status of my belongings or their location. Customer service has forwarded me to the subcontractor designated for delivery, yet I cannot reach them by phone nor can I reach the subcontractor that picked up my belongings. Each time the calls go to voice mail, and no one has yet returned my calls. The Northern Relocation representative now forwards my calls back to their customer service.