NorthernknifeReviews of northernknife.com

Complete fraud-Not only did I not receive the items, but the tracking information provided is fake AND my PayPal was set up for automatic payments. I have submitted claims with PayPal to hopefully reach a resolution/refund.

I paid for my order on 11/30, and now it is 1/1 with no knife in sight. The tracking is wonky, and they went a month before I got a response to my many, many emails. Supposedly it's still on its way, but I'll believe that when I see it. I order stuff online all the time, and I've never had anything this weird happen. Unprofessional at best, and a scam at worst. Editing to add: It did eventually show up. And it seems nice enough. But, it was still well past Christmas, and much longer than they said. Also, they ignored many, many emails, so, they are still quite unprofessional. I would 100% never order from them again.

Made my order in November. I still have not received my knives. Customer service has stopped responding back to me. Absolutely, the worst experience I have had with a company. Poor and incompetent management.

Seems like a scam. Have been waiting since early December. Tracking was provided but is very vague with no location. Other reviews on their instagram describe not being able to get in contact with customer service. I have 2 emails into them as well with no response. DISAPPOINTED BECAUSE THIS WAS A CHRISTMAS GIFT AND THIS IS A SCAM.

No way would I recommend this company. Ordered Dec. 6, today is Dec. 28 and still haven't received. All they do is say sorry, and can't tell you when it will get here from China which they don't say that's where's it coming from. Yes, they are made n China

Where is my order? Where are the email responses? You took my money and I have nothing. This is not okay. After four inquiries and an order placed on Thanksgiving weekend, this is unacceptable.

SCAM! DO NOT BUY- I placed this order for Christmas on December 7th. (Order # 432960) There has been zero communication, and the order number and email you provide on the website just says that "it has been handed over to the postal service." Much like everyone else's frustrations here, this was a gift for my husband and I'm livid that it's been this long with NOTHING to show for it. I understand the Christmas rush, but no communication and no way to track it (even with the order number... I was never provided a tracking number) is ridiculous. I'll be disputing this order, and I will not be a repeat customer.

Do Not Buy…May have started company with good intentions but they have NO IDEA how to get their product out promptly or how customer service works. These knifes are not coming from Delaware USA, they come from China, that right there makes me NOT want them and if that was on their website I never would of ordered them. I placed my order (#428246) on 11/29/24 like everyone else I received confirmation email. I tracked my order thru 12/17/24 then no info available after that date. I have sent 2 emails with no response and there is no phone number to call. I have now entered a depute claim on my charge.