Maira M.
Excellent quality items and service
Customer service provided and goods bought have been absolutely excellent. We’ve now used Loki, Bjorn and Gunnar knives for about a year and the quality has been great, they cut meat like butter. We’ve even scrapped our bread knife and are using Loki now as it cuts a soft loaf without squashing it. Perfect. Have now bought the magnetic knife board as a gift for my partner to store these beautiful knives and it looks amazing. Good weight to it and it will look like a showpiece in our kitchen. Shame it has been mishandled in transit and got damaged but customer service at NorthernKnife have been excellent and have sorted the issue in no time. I do agree the waiting time on orders has been on the longer side, I’m in uk and it was roughly 2-3 weeks on each order but every time it was absolutely worth the wait and I received plenty of emails with despatch and tracking info in the mean time. If looking for a great gift, these are so worth a try.
Response from NorthernknifeNov 25, 2025
Thank you so much for this incredible and thoughtful feedback — it truly means a lot to us. We’re thrilled to hear your Loki, Bjorn, and Gunnar have been performing beautifully over the past year (and we love that Loki even replaced your bread knife!). Delighted the magnetic board impressed as well, and we appreciate your patience while we quickly resolved the damage from transit — your understanding means a lot. We also recognize shipping to the UK can take a bit longer at times, and we’re grateful for your patience and for noting that the craftsmanship was worth the wait. Thank you again for trusting us, for the kind words, and for recommending our knives as gifts — we’re honored. ⚔️✨