Shipped directly from beautiful Kentucky, your hand-forged knives arrive in just 2–5 days across the US (with express 2-Day shipping available for faster delivery).🇺🇸 --NorthernKnife proudly hand-forges every knife with premium materials and timeless craftsmanship. More than simple knives, we create masterpieces of design and quality that elevate your cooking experience forever.
Northernknife (northernknife.com) has 617 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
northernknife.com
Website
northernknife.com
Category
Bathroom & Kitchen
Location
Delaware, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
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Placing the order was super easy and once the knife arrived, it was absolutely amazing! I had a small issue with delayed shipping, but once customer service responded, they were on top of it and the knife arrived in time for the Christmas stocking and Christmas dinner. They are so high quality, it's the best knife we have in our chefs kitchen and we are thrilled. Will definitely be ordering more!
Response from NorthernknifeJan 12, 2026
Thank you so much for the great feedback, we’re thrilled to hear the knife has been such a great addition to your kitchen. We’re glad the ordering process was easy and that the quality impressed you once it arrived.
We apologize for the brief shipping delay, this was due to the holiday season and an exceptional surge in demand, and we’re happy our customer service team was able to step in and make sure everything arrived in time for Christmas. Knowing it’s now the best knife in your chef’s kitchen truly means a lot to us, and we look forward to serving you again soon. 🎄✨
JC
JC
The knife is great quality
The knife is great quality. Ordering was easy. Ordered 2.5 weeks prior to Christmas and it didn't ship with in the 1-2 days as advertised and took a few days to get a response via email from customer service. The knife ended up getting delivered just in time. Guessing they were seeing extra volume which I understand. Will order more knives when the funds are available to.
Response from NorthernknifeJan 13, 2026
Thank you so much for the kind feedback, we’re glad to hear you’re happy with the quality of the knife and that ordering was easy. We also appreciate your understanding regarding the holiday rush, as volumes were indeed higher than usual during that period. We’re happy the knife arrived just in time for Christmas, and we truly appreciate your patience and trust. We’ll be honored to have you order more knives when the time is right. 🔪✨
KE
Kelly
Received part of my order-but claimed…
Received part of my order-but claimed it was the complete order. Was missing three items. I contacted the company, and they shipped out the missing pieces. Was worried it wouldn’t arrive before Christmas, but it did. Quality knives.
Response from NorthernknifeJan 13, 2026
Thank you for sharing your feedback, and we’re glad to hear the situation was resolved and that the missing items arrived in time for Christmas. We appreciate your patience while we corrected the order, and we’re happy to know you’re satisfied with the quality of the knives. Thank you for your trust in NorthernKnife. 🔪✨
JC
Jessica C.
Beautiful craftsmanship. Good quality knife. My father loved it!
I loved the product. The website was easy to navigate. The shipping took longer than it was supposed to. I got my order on Christmas Eve which was cutting it close but they came through with the guaranteed Christmas delivery promise lol.
Response from NorthernknifeJan 13, 2026
Thank you so much for the kind feedback, we’re really happy to hear your father loved the knife and that you appreciated the craftsmanship and quality. It’s great to know the website was easy to use, and we appreciate your patience with the shipping timing during the busy holiday period. We’re glad everything arrived in time for Christmas and truly appreciate your trust in NorthernKnife. 🔪✨
SA
Sarah
Beautiful well made knife
The Loki was a Christmas gift. He LOVED the knife! Heavy, well made and beautiful! The only reason I have it 4 stars was because it seemed like the order got lost. After I emailed I got an email saying the knife shipped and it did get here in time for Christmas.
Response from NorthernknifeJan 13, 2026
Thank you so much for the kind feedback, we’re really happy to hear the Loki made such a great Christmas gift and that he loved its weight, craftsmanship, and design. We appreciate your patience regarding the shipping confusion and are glad everything arrived in time for Christmas. Your understanding means a lot to us, and we truly appreciate your trust in NorthernKnife. 🔪✨
MC
Michael C.
I recently purchased 6 knives as gifts…
I recently purchased 6 knives as gifts for friends. That made my total purchase history with Northern Knife 9, within a year.
Love the knives! Both from an appearance perspective and functionality.
My only concern was receiving them in an appropriate amount of time, which ultimately I did. I emailed customer service a few times and that may or may not have had an impact on making sure they arrived when I needed them.
Obviously I recommend because I boughtv6 for friends!
Response from NorthernknifeJan 14, 2026
Thank you so much for sharing this and for being such a loyal customer, purchasing 9 knives in a year truly means a lot to us. We’re thrilled to hear you love the knives for both their appearance and performance, and it says everything that you chose them as gifts for friends as well.
We appreciate your patience regarding delivery timing, this was due to the holiday season and an exceptional surge in demand. We apologize for the concern it caused and have taken the necessary measures to ensure this does not happen again in the future. Thank you again for your trust and recommendation, it genuinely means a lot to our team. 🔪✨
SA
Sandy
Very happy with our purchase
Very happy with our purchase. My husband is excited to take them on his next hunting trip and they are going to look amazing in our newly remodeled kitchen!
Response from NorthernknifeJan 14, 2026
Thank you so much for the kind feedback, we’re thrilled to hear you’re happy with your purchase. It’s great to know the knives will be perfect both for your husband’s next hunting trip and as a standout piece in your newly remodeled kitchen. We really appreciate your trust and hope you enjoy them for years to come. 🔪✨
CM
Cindy M.
Frustrating Start, But They Made It Right
UPDATE (Feb 2026):
After posting this review, Northern Knife reached out, apologized, and offered to make things right by allowing me to keep the order and sending an additional knife at no charge. The knife arrived and my husband absolutely loves it. I really appreciate their effort to resolve the situation and follow through.
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My experience with Northern Knife was very disappointing. I attempted to cancel an order shortly after placing it—well within the 24-hour window—because I had checked out too quickly and wanted to add additional items rather than pay for two shipments.
Unlike many retailers, there is no self-service option on the website to cancel an order, so cancellation depends on manual approval. I never received a response, and both orders shipped.
When I contacted customer service about returning the order I had tried to cancel, I was asked follow-up questions, including why I wanted to return the item, and then asked to provide photos. I was informed that I would be responsible for return shipping and a restocking fee, despite having attempted to cancel the order shortly after it was placed.
The lack of timely customer service response and care made this a very frustrating online shopping experience.
Response from NorthernknifeJan 14, 2026
Thank you for taking the time to share your experience. I am genuinely sorry for the frustration this situation caused you, and I fully understand how disappointing this must have felt.
You are absolutely right that if you reached out shortly after placing the order with the intention of modifying it, the experience should have been smoother and more responsive. During peak periods, especially around high-demand sales, our support team experienced a significant surge in requests, which unfortunately led to delays in handling time-sensitive inquiries like cancellations. That is not the level of service we aim to provide, and I sincerely apologize for that.
Regarding cancellations and returns, once an order enters processing or has already been prepared for shipment, our system no longer allows automatic cancellation, which is why returns are handled manually and subject to return shipping and restocking conditions. That said, in cases like yours where the request was made quickly and with clear intent to consolidate orders, we understand why this felt unfair and frustrating.
We are actively improving our internal processes, including faster response times, clearer cancellation workflows, and better flexibility for post-order adjustments, so situations like this do not happen again in the future.
If you are open to it, I would strongly encourage you to contact our customer service again and reference this review. Our team will make sure your case is reviewed carefully and fairly, and we will do our best to find a solution that feels right.
Once again, I am truly sorry for the inconvenience and the experience you had. We appreciate your feedback, as it helps us improve.
