NorthernknifeReviews of northernknife.com

I know that there is a lot of hate out there for Northern Knife, and rightly so, and believe me, I joined in. Mostly because of the tracking issues. However, I wanted to give a couple of tips so you can track your shipment properly. 1. When you go into Northern Knife to track, make sure that on the right hand side, you click expand details, to show the tracking number, especially if you are on your phone. They Juxi Express for their shipping, www dot juxiex dot com. I checked and they are a legit shipping company. And yes, they are in China, but, legit nonetheless. 2. When you get your JX tracking number, go to the Juxi website directly to track. It's going to be in Chinese. In Chrome, go to the three dots up in the right hand corner, click and then choose translate. You will be able to translate the page to English. You should see a box that says track, and it will take you to the query page. Click the box that says English to translate the page. 3. When you use the tracking tool, the result is going to give you the tracking info. You are going to see a number at the top called Channel Transfer Code. Copy that whole number, and put it in the USPS tracking system. It should give you your status with the USPS. I hope this helps anyone that is getting super frustrated. The customer service is very lacking and it took 2 emails + a threatening email to get them to talk to me, however, I don't wait well, so I figured it out for myself. My knives are due for delivery this Friday. Hope the husband like them.

I ordered December 3, and it arrived today, December 30th to Ohio. I, too, sent two emails trying to track the order and did not receive a response. I would never have ordered if I would have known it was from China. I will have Husband open when he gets home from work as it was a BD present for him.

The shipping experience was extremely disappointing. Despite the website's promise of delivery by Christmas, the knife arrived about two weeks late. While I can't comment on its performance since it was a gift for my son-in-law, the knife itself looked great, and the packaging was impressive. Hopefully, the product performs as well as it looks, but the delayed delivery was a major letdown.

I ordered on the website from my phone last night but trying to open either the tracking link or the 'contact us' link in the confirmation email I was sent is met with a block from my browser saying it is a "fake e-store" site. I was unable to open the northern knife website on my computer at all. I just sent an email to them to cancel my order as I'm unable to track the order and unsure if it was a legitimate store and I also see that people are saying it will not arrive by Christmas. I will update when I get a response and resolution of this issue. Kindra order numbers 460276 and 460278