Amanda B.
I did have an issue with my order and…
I did have an issue with my order and what was delivered. Response was very delayed, about 1 week, although it was Christmas week. Once my problem was heard, it was rectified immediately, hence the 4 stars, other wise it would be 5 stars! The knives and accessories that I purchased were perfect!!
Response from NorthernknifeJan 22, 2026
Thank you for sharing your experience — we appreciate the honest feedback. We’re sorry again for the delayed response during Christmas week and completely understand how that affected your experience. We’re glad that once the issue was reviewed, it was resolved immediately, and that the knives and accessories themselves met your expectations. Your understanding and the 4-star rating mean a lot to us, and we’ll keep working to be faster and more consistent during peak periods. 🎄🛠️


