Julie G.
No product received and no valid tracking
I really wish I would have found these reviews before I placed my order. After seeing the ads on social media, I did some research and it seemed to be legit but I think now that I have been scammed too. I placed order #425829 back on November 23, allowing plenty of time before Christmas. Now here I sit, a few days before Christmas without the gifts I planned for my husband and son. The most recent tracking shows that it was handed over to USPS on December 15. If that were the case, shouldn’t I have a valid postal tracking number and be able to see where it is?! So frustrating!
Response from NorthernknifeDec 22, 2024
Dear Julie, I’m sorry for the delay and frustration this has caused. Our typical processing time is 2-5 business days, with shipping taking 5-10 business days, but during the holiday season, delays can occur. According to our records, your order is currently on its way to you. To apologize for the inconvenience, I’ve refunded 50% of your order. Thank you for your patience, and we hope your knives meets your expectations once it arrives. Best regards,


