NorthernknifeReviews of northernknife.com

Order # 453134 - Placed my order on Dec 14th, money debited from my account Dec 15th and as of today, Dec 23rd, no updates on my order! Where is my product? They didn't waste a bit of time taking my $$, but they have done nothing since. I have sent an email, but no response yet! I'm not sure if I will ever get my order, which was supposed to be a Christmas gift for my husband. So disappointed!!!

Same story, different customers. No communication and no product delivery. I will never purchase another product through Facebook again. Contacting my credit card company today. #44644

I ordered a knife on December 1st and still have not received it. Tracking #JXCYG2030736874YQ. Last message I sent to company was never answered. Very poor customer service.

I have been waiting to hear on an order and the email that they say they respond to within 24-48 hours has never been answered after several days. Purchased for Christmas and now have to figure an alternative plan. Very disappointing the lack of communication. Order 54039

Ordered 12/2. Order has not arrived, no accurate shipping tracking number, and no one will respond to my messages or emails. Thinking this is a scam.

I placed my order on 11/28/24 and have yet to receive it. I emailed the company and received back an email stating it was on its way, but the last date the tracking info was updated was on 12/12. I have emailed them two more times since then and still waiting on a response. There is no live chat or phone number to try and talk with someone about the order. As of today, I have still not received my order or any updated tracking info. They claim a 2-5 day processing of orders and 5-10 day shipping, not true. At this point, I assume I am not going to get it in time for Christmas…OR AT ALL! I would not recommend ordering anything from this company! They are not dependable. I will be seeking a refund if my items are not here by Christmas.

I am giving 1 star on shipping and delivery, like other customers I thought I would have the knife by now, I ordered on 12/9 expecting it to ship 3 to 5 days, but no tracking info found when I enter the order number. I am hoping the quality of the knife is worth the wait, frustration, and aggravation dealing with the background noise. I will update my review after I receive the product and my son lets me know the quality.

Order knives on December 2 to have in time for a Christmas gift. The tracking doesn’t have it even close to getting to me by Christmas. I wrote to the contact info email and was never responded to. I’m very disappointed and this is very unprofessional and unacceptable.