Northend BeautyReviews of northend.shop

Advertised as Skechers slip ons. Not Skechers!

SCAM!!! These sneakers were advertised as Sketchers slide on shoes. Instead I received some Chinese knock-offs!!! People really do have a lot of damn nerve!!

Scam. They provide a Colorado address on their website and clearly show a CO address for returns. However, it’s a slow boat from China to receive their shoes. They are garbage quality, didn’t fit correctly (each shoe in the pair was slightly sized differently). When I asked for a return, they offer the big discount if I just keep them which is a classic product scam. The don’t fit, so I need to return them but they are forcing me to pay for shipping back to China. I sent them a screenshot of their own return page with CO address and now they are ghosting.

No customer service response! The courier they use has not updated the tracking for 3 weeks, if they are legit. There is no way to contact the courier. I do believe this is a scam website. DO NOT PURCHASE FROM THIS SITE.

I ordered 3 pairs of shoes. I attempted to request a different size for 2 pairs and a refund for 1. This company has ghosted me completely. I have written several emails that come back undeliverable. I have left 3 voicemails (nobody ever answers!) with never a call back. I have submitted 2 times (on their website), my concern and again NO response. This is by far the worst company to order from. Extremely subpar professionalism and customer service! I recommend you do not order from them. They are happy to take your money but don't have any ethics.

Terrible customer service. I’ve been trying to return two pair of sandals that don’t fit, No one is responding to my phone calls or emails. I think it’s a scam website.

I ordered a pair of sandals and thought I checked out and completed my purchase but was asked again to click on check out. So when I did that, it said I was ordering 2 pairs of sandals which were the same style and color. I need emailed right back to let me them know I made a mistake and only need the one pair. I requested a return address for return and I keep getting the same email back from on why I'm returning. 3 mails have been sent and now they will not reply back to me. I will be notifying the BBB. I don't understand why they can't reply back with a return address and credit my account. I even called and left a message several times and still no response. I would never ever order from them again. I also believe they are a scam.

Please do not purchase from this company! It is a complete scam. I have purchased shoes and they sent me a lesser expensive shoe. Does not respond to emails or any kind of correspondence. Won't refund or exchange.