Norma KamaliReviews of normakamali.com

I ordered a black dress in Size 'L', was too tight. Ordered it in 'XL'. The only difference was, that it was longer!! Expected higher quality for that price. Cut is nice though

Sharing the state of a jumpsuit from NK after have worn it once for few hours. The quality of the product is so poor that the fabric started roughening up in the area by the armpits. Would love to attach pictures but I can't do it here it seems. I wore the garment for dinner and drinks after only. I didn’t dance in it. I purely moved my arms to bring food to my mouth that evening. I cannot request a refund because I bought this piece long time ago on sale and sat in a drawer for more than a year, nevertheless I find it a disgrace.

I purchased a dress which had a defect, the seam on the sleeve wasn’t sewn all the way. I tried it on once and overall the dress felt thin and low quality, definitely not worth the high price tag. I reached out to customer service and sent proof of the defect and that I was sending it back. They were extremely slow to respond but indicated I could send it back for a refund. I dropped it off and it was sent back to me with nothing but a sticker indicating body odor as the reason for not accepting the return which seems to be their scam judging other reviews. Now stuck with a dress I would never wear. Will not be shopping here again and don’t recommend their products, horrible experience overall.

These people are scammers. I only bought two sizes because of the liberal return policy, which I read carefully. I made sure to keep the dress immaculately clean while trying it on so I could get a refund (showered before, didn't wear perfume or makeup, didn't put the dress down anywhere that wasn't clean). I tried the dress on for less than a few minutes, and returned it because it was bad quality. Now they claim the dress is DIRTY and refuse to refund me $300 for something I never wore. If you'd like to join my lawsuit against them at no cost to you, please email me at ivana22bozic at gmail dot com.

Do not buy from Norma Kamali. I purchased a dress from the brand for the first time in February. I selected my usual size. Before purchasing it, I confirmed the return policy. I was especially vigilant about this because it was my first time ordering from NK and their product is expensive! When the dress arrived, I carefully unpackaged it and tried it on. To my disappointment, it was too small. I immediately re-packaged the dress—tags on—in the original packaging and dropped it off at FedEx three days later. One week passed and I received an email from FedEx letting me know the package I returned had been rejected! Again–Norma Kamali advertises its generous 30-day return policy! Outraged but convinced it must be a mistake, I tried calling the brand's customer service line. I was unable to speak to a representative and was repeatedly forwarded to the voicemail. Becoming increasingly frustrated, I emailed info AT NormaKamali DOT com explaining what happened and why I am entitled to a full refund. I received a response from someone by the name of Jeffrey Anderson (JeffreyA AT NormaKamali DOT com). He asked for images of the dress which I readily provided. That was March 1st. I have followed up FOUR times since. No response. I will not be buying from NK ever again.

Hello! If I could give them a zeo I would!!! Been ordering from them for years but all of a sudden if you try to return anything they return it back saying smells of perfume has happened to me three times I'm so done with this will never in life order from them again and I know it doesn't matter to them but this completely wrong.

DO NOT PURCHASE FROM THIS COMPANY. They refuse to honor their return policy. I purchased two of the same dress (different size) and tried to return one a week later, they sent it back saying it had deodorant. I sent pictures showing it didn’t and they responded that there was little white fuzzies (it was laying on a white blanket!). These people are crooks. Jeffrey Anderson in customer service is completely unhelpful. I would never purchase from them again. Over $400 down the drain.

My first purchase with Norma Kamali was a pre-order for a catsuit that I anticipated for months, unfortunately once it arrived I saw uneven seems (some even split open already) and unfinished hems. I returned the items because this was unacceptable. I gave them a second chance and of course, one of the dresses had an unfinished, raw hem that was jagged and quite frankly pathetic for a brand at such a high price point from a label with such prestige. I'd recommend avoiding purchasing from Norma Kamali unless you like wearing clothing made by an amateur sewist.