John
Not the quickest from purchase to delivery but as advertised
I had several back and forth emails prior to ordering, no phone calls, and once the order was placed the time frame it took to get the product was as advertised. It is probably longer than some others but it was clear when I ordered. I emailed at some points of what should have been key timeline points and they were quick to give me an update. Item (2 person sauna) was easy to put together and works as it should. Very pleased so far.