Noor QalbReviews of noorqalb.com

Response from Noor QalbJul 22, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by not receiving an order confirmation despite placing your order and reaching out multiple times. We understand how stressful it must feel to be unable to track your order without an order number, especially when you’ve already tried contacting us through different channels. Your feedback is taken very seriously, and we want to make this right. Please reach out to us via [email protected] with your order details so we can correct our lapses or clarify things, as we value you greatly and want to ensure you receive the proper resolution. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 22, 2026

Hello, We’re very sorry to hear about your experience and the disappointment caused by your order. We understand how upsetting it must feel to expect good quality jewellery and timely delivery, only to be let down by delays, lack of response, and concerns about the return process. Your feedback is taken very seriously, and we want to make this right. Please reach out to us via [email protected] with your order details so we can correct our lapses or clarify things, as we value you greatly and want to ensure you receive the proper resolution. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 21, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the situation with your order and communication with us. We understand how upsetting it must feel to expect a smooth process and instead feel let down, and we take your feedback very seriously. Please reach out to us via [email protected] with your order details so we can correct our lapses or clarify things, as we value you greatly and want to ensure you receive the proper resolution. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 21, 2026

Hello, We’re very sorry to hear about your experience and the disappointment caused by the quality of the necklace, as well as the delay in delivery. We understand how frustrating it must feel to expect better quality, especially when the piece was linked to a good cause, and instead be let down by the finish and wear. Your feedback is taken very seriously, and we want to make this right. We’ve already processed your refund, which will reflect in your account within 3–5 working days. Please reach out to us via [email protected] with any further details if needed, as we value you greatly and want to ensure everything is resolved properly. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 19, 2026

Hello, We’re very sorry to hear about your experience and the disappointment caused by the quality of the items you received, especially the custom name necklace you intended as a gift. We understand how upsetting it must feel to expect 18k gold‑plated jewellery and instead be let down by the finish and presentation. Your feedback is taken very seriously, and we want to make this right. Please reach out to us via [email protected] with your order details so we can correct our lapses or clarify things, as we value you greatly and want to ensure you receive the proper resolution. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 19, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the missing tracking details, unanswered emails, and the disappointment with your order. We understand how upsetting it must feel to place trust in us, order multiple items, and then feel let down by both the communication and the service. Your feedback is taken very seriously, and we want to make this right. Please reach out to us via [email protected] with your order details so we can correct our lapses or clarify things, as we value you greatly and want to ensure you receive the proper resolution. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 18, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the missing order and the lack of communication. We understand how disappointing it must feel to place your trust in us and then not receive your item or a proper reply. Your feedback is taken very seriously, and we want to make this right by reviewing your case directly and ensuring you receive the proper resolution. Please send us an email through [email protected] with your order details so we can look into this further and process the refund or resolution promptly. Your trust matters to us, and we are committed to addressing this with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 18, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the delay, the concerns regarding product origin, and the disappointment with the quality. We understand how upsetting it must feel to expect a London‑based handmade item and instead see it shipped from China, leaving you dissatisfied with both the product and the advertising. Your feedback is taken very seriously, and we want to make this right. Please send us an email through [email protected] with your order details so we can review your case directly and provide the necessary resolution. Your trust matters to us, and we are committed to addressing this promptly with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb