Noor QalbReviews of noorqalb.com

Response from Noor QalbSep 22, 2026

Hello, Thank you for taking the time to share your feedback. We completely understand your frustration and sincerely apologize for the disappointment you've experienced. We acknowledge how concerning it must have been to first encounter shipping delays and then see the chain deteriorate after such a short period of use. We understand why this would be upsetting, especially when the item was purchased with the expectation of lasting quality. This is certainly not the experience we want for our customers, and we would greatly appreciate the opportunity to review the matter further and work toward a satisfactory resolution. Please reach out to us at [email protected] with your Order Number, along with photos of the item and any additional information that may help us further check and track your order. Our team will be happy to investigate the issue and explore how we can make this right for you. Your satisfaction is important to us, and we would welcome the chance to address your concerns and improve your experience with Noor Qalb. Best, Aisha - Noor Qalb

Response from Noor QalbSep 17, 2026

Hello, Thank you for taking the time to share your experience. We completely understand your frustration and sincerely apologize for the disappointment and inconvenience this situation has caused. We acknowledge your concerns regarding the size of the name tag necklace you received and understand how upsetting it must have been when the item did not meet your expectations. We also recognize how frustrating it is to have been promised a replacement and then still be waiting months later without receiving it. We are especially sorry to hear that this was intended as a gift and that the delays resulted in you having to purchase an alternative present. We understand how important these occasions are, and we regret that your experience did not reflect the level of service we aim to provide. We would greatly appreciate the opportunity to review your case in detail and work toward a satisfactory resolution. Please contact us at [email protected] with your Order Number and any additional information regarding the replacement shipment. Our team will be happy to further check and track the status of your order, investigate what may have caused the delay, and explore how we can make this right for you. Your satisfaction is very important to us, and we would welcome the chance to restore your confidence in Noor Qalb. We look forward to hearing from you and resolving this matter as smoothly as possible. Best, Aisha - Noor Qalb

Response from Noor QalbSep 14, 2026

Hello, Thank you for taking the time to share your experience. We completely understand your frustration and sincerely apologize for the disappointment and inconvenience this situation has caused. We acknowledge your concern that while tracking may have marked the package as delivered, you have not received your custom name necklace. We also understand that your request was for a replacement of the personalized item, not a refund, and we appreciate how important this custom piece is to you. We are sorry to hear that you felt unsupported when seeking assistance, especially after receiving promotional communications. This is certainly not the experience we want our customers to have. We would greatly appreciate the opportunity to review your case in detail and work toward a satisfactory resolution. Please contact us at [email protected] with your Order Number and any additional information that may help us further check and track your order. Our team will carefully investigate the circumstances surrounding the delivery and review the available options to assist you. Your satisfaction is important to us, and we would welcome the chance to address your concerns and improve your experience with Noor Qalb. Best, Aisha - Noor Qalb

Response from Noor QalbSep 10, 2026

Hello, Thank you for sharing your feedback with us. We sincerely apologize for the poor delivery service and communication you’ve experienced. We understand how frustrating it must be to wait months for your order, especially with errors in recording and the item still undelivered. Please know that we take your concerns very seriously and are committed to resolving this matter properly. For us to investigate and provide a clear resolution, kindly confirm your Order Number or Email Address at [email protected], or through the requested more information. This will allow our team to follow up directly and ensure your case is handled with urgency. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbSep 8, 2026

Hello, Thank you for sharing your feedback with us. We sincerely apologize for the frustration and disappointment you’ve experienced regarding the claims about our manufacturing and shipping, as well as the concerns about duplicate listings. We understand how upsetting it is to feel misled, and we take your comments very seriously. We want to assure you that your concerns are being prioritized. Our team is reviewing this matter thoroughly to provide you with a transparent resolution. For us to properly investigate and address your case, kindly confirm your Order Number or Email Address at [email protected], or through the requested more information. This will allow us to follow up directly and ensure your situation is handled with care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbSep 4, 2026

Hello, Thank you for sharing your feedback with us. We sincerely apologize for the frustration and disappointment you experienced regarding the shipping origin, duplicate listings, and the lack of timely response to your email. We understand how upsetting it must be to feel misled and unsupported, and we take your concerns very seriously. We have noted your Order Number (#34821) and will prioritize reviewing your case to ensure it is properly addressed. Our team is committed to investigating the matter thoroughly and providing you with a transparent resolution. Please allow us a short time to follow up directly with you — we will reach out using the details linked to your order to confirm next steps and ensure this is resolved to your satisfaction. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 31, 2026

Hello, Thank you for sharing your feedback with us. We sincerely apologize for the frustration and disappointment you experienced, and we understand how upsetting it must have been to feel misled about your order and the use of Islamic art in this context. Please know that we take such concerns very seriously. Our team is already reviewing your case to understand what went wrong and to correct our lapses. For us to check further and provide a proper resolution, kindly send us your Order Number or Email Address at [email protected], or through the requested more information. We are committed to addressing your concerns transparently and ensuring that your experience is properly resolved. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbAug 31, 2026

Hello, Thank you for sharing your detailed feedback with us. We sincerely apologize for the disappointment and frustration you experienced regarding product quality, pricing concerns, marketing practices, and charitable transparency. We understand how upsetting it must have been to feel misled and dissatisfied with your orders. Please know that we take such concerns very seriously. Our team is already reviewing your case to understand what went wrong and to correct our lapses. For us to check further and provide a proper resolution, kindly send us your Order Number or Email Address at [email protected], or through the requested more information. We are committed to addressing your concerns transparently and ensuring that your experience is properly resolved. Sincerely, Aisha Customer Support – Noor Qalb