Noor Qalb Reviews | Read Customer Reviews of noorqalb.com

Noor Qalb Reviews | Read Customer Reviews of noorqalb.com

Noor Qalb reviews

Showing 115 reviews with 1 star · Clear filters

Abas F.
Jun 27, 2026
SCAM ALERT ⚠️
These people are scammers using the Palestinian cause with AI generated videos and Certifications. They're lying about closing down to drive their sales. Your item will be shipped from china and is not hand carfted by them. Good luck getting refund if you already purchased from them. SHAME ON YOU!!!!
Response from Noor QalbJun 28, 2026
Hello, We’re very sorry to hear about your concerns and the frustration this has caused. We understand how serious these claims are and want to assure you that we take feedback like this with the utmost importance. Our goal is always to provide clarity, transparency, and support to our customers. We’d like to review your case directly and assist you further. Kindly send us an email through [email protected] so we can look into the details of your order and provide the necessary resolution. Your trust matters to us, and we are committed to addressing this properly. Sincerely, Aisha Customer Support – Noor Qalb
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Ayse J.
Jun 23, 2026
SCAMMERS REPORTED TO ACTION FRAUD
SCAMMERS REPORTED TO ACTION FRAUD, FACEBOOK AND ON ALL OTHER SM PLATFORMS. DO NOT ORDER FROM THESE FRAUDSTERS. AISHA IS FULL OF UTTER RUBBISH TELLING YOU TO EMAIL. THEY DONT REPLY TO EMAILS. SHAME ON YOU USING ALLAH'S NAME. BANK HAS REVERSED TRANSACTION. ANYONE WAITING... YOUR ORDER ISNT COMING. FILE CHARGEBACK WITH YOUR BANK!!!!
Response from Noor QalbJun 23, 2026
Hello, We’re very sorry to hear that your experience left you feeling scammed and that you’ve had to escalate matters through Action Fraud, social platforms, and your bank. We understand how upsetting it must be to wait for an order, feel ignored, and lose trust in the process. Your concerns are completely valid, and we take them seriously. Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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InPost
Jun 20, 2026
I ordered a personalized necklace
I ordered a personalized necklace, it took 15-20 days to be delivered. It says it was delivered to me yesterday but that's not true. Never received it so I want my refund , if I dont get it will contact my bank
Response from Noor QalbJun 22, 2026
Hello, We’re very sorry to hear that your personalized necklace has not been received, even though the tracking shows it was delivered. We understand how frustrating it must be to wait 15–20 days and still not have the item in hand, especially after expecting express service. Your concerns about trust and reliability are completely valid, and we take them seriously. Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution, including your refund request. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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Shahzad S.
Jun 20, 2026
item never arrived
Bought a necklace for my wife, never received it, received the fake tracking information but no sign of actual item, emailed few times with no reply,its a shame how far down people can go for few pounds.
Response from Noor QalbJun 20, 2026
Hello, We’re very sorry to hear that your necklace never arrived and that the tracking information you received did not reflect the actual delivery status. We understand how upsetting it must be to wait for a gift and feel misled, especially after reaching out multiple times without reply. Your concerns about trust and reliability are completely valid, and we take them seriously. Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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Sid
Jun 17, 2026
dont buy from them is a scam
dont buy from them is a scam . ordered my product on the 5th of June and paid for express shipment which supposed to be from 2 to 5 days never arrived and today we are the 17th of June .
Response from Noor QalbJun 18, 2026
Hello, We’re very sorry to hear that your order placed on June 5th with express shipping has not yet arrived. We understand how frustrating it must be to expect delivery within 2–6 days and still be waiting as of June 17th. Your concern is completely valid, and we take this matter seriously. Please allow us the opportunity to review your order details directly so we can clarify what happened and work toward a resolution. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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Nilin E.
Jun 13, 2026
Scam
Scam. They are changing their name and using same website.
Response from Noor QalbJun 16, 2026
Hello, We’re sorry to hear your concern and take it very seriously. Transparency and trust are at the heart of our business, and we’d like to clear this up directly with you. Please reach out so we can resolve this together. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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BSAALOU
Jun 7, 2026
No donations to Palestine - Fraud - Scam
No donations to Palestine. Exploiting emotional triggers of cost and donations to Palestine. There is no Mariam Al Mansouri Return policy is a scam Quality is very poor (this is an understatement) It is a templated website by a Chinese seller & manufacturer using stock pictures. The same seller is selling on similar templated websites. Finally, there is no closing sale; it is a selling ploy. Stay away. If you fall for it, ensure you get a refund. Ensure that the seller understands that there is no longer any point in selling with a Palestine angle and secure your refund and report thier AD's to Social Media platforms as misleading/fraudulent.
Response from Noor QalbJun 16, 2026
Hello, We’re truly sorry to read your concerns and understand how serious they feel. Please know that we are committed to transparency and building trust with our customers. We’d love the opportunity to clarify this situation directly with you and ensure you feel confident in our service. Your feedback is important, and we want to make things right. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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Nisrina W.
Jun 4, 2026
Products of cheap horrendous quality
Products of horrendous quality, made in China. This website is a scam, selling a sob story on Palestine and forced closure of the business to get customers. Took a long time for the items to get actually shipped, only after I sent a follow up email. Apologised by offering another discounted coupon, saying their production was halted. When the items finally arrived, they were such a huge disappointment! Horrendous quality products, cheap ites made in China, definitely not gold plated! Overpriced for this! Earrings: size significantly smaller that in the picture, not at all "studs", not a real gem all plastic Ring: size too large, very sharp edges hurting my finger, Necklace: Details are way smaller than in picture, very light and cheap looking For the love of God, do not buy from this shop!
Response from Noor QalbJun 16, 2026
Hello, We’re very sorry to hear that your experience with our products and service left you disappointed. We understand how frustrating it must have been to wait for your order and then feel let down by the quality and sizing. Your feedback is important to us, and we take concerns like yours seriously. Please allow us the chance to review this directly with you so we can better understand the situation and work toward a resolution that restores your confidence. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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