Donnie R.
The last shipment Rudy has had horrible…no thanks
The last shipment Rudy has had horrible diarrhea I’ve had to switch him back to dry food he turns is nose up and won’t eat your food. I want my subscription canceled please .
Response from Nom NomMay 25, 2019
Please know the health and happiness of our Nommers is truly our number one priority so we're sorry to hear about Rudy's experience with his fresh food.. We haven't had any reports about this current batch of meals, however, we do keep samples of every batch to test if any issues are reported. We appreciate you bringing this to our attention and we will let our kitchen team know. If you haven't done so already, can you please contact our care team directly at [email protected] and they will assist you in freezing your account. We're sad to see you go, but we understand you need to do what is best for Rudy. Again, please contact our care team at [email protected] and they will help you with the process of freezing your account. Thank you for your feedback and we wish you and Rudy all the best.