Nolo for lawyersReviews of nolo.com

I agree with the other reviewer, I have wasted $1000. Thus far, I have NO valid leads. I have requested credits for leads that were for cases that were for out of my state of practice. I chose to pay for only Georgia cases since I am only licensed in GA. Nolo has sent me numerous Tennessee cases for which credit was denied. Be aware (or BEWARE) that, despite "out of geography" being one of the "good" options for granting a credit, my request for a credit has been denied because "I did not send them sufficient evidence that the claim was a Tennessee claim" (in other words, my statement to them was not good enough)...If you give them your money just know you are going to be frustrated, upset and angry at them (and at yourself because you have been warned). It is a total scam. Just for clarity's sake, if they send you a lead and the "lead" will not respond to your phone calls or your emails YOU GET CHARGED THE $56 EVEN THOUGH YOU HAVE NO OTHER WAY TO CONTACT THE LEAD. Their failure is NOT a basis for an appeal or a credit. They will make money and you will spend your time responding to leads far outside of your practice area.

After a year, I was requested to pay full price (~$100) to get access to the files. If you plan any updates or have access to the files, it will add up a lot of $.

I called Elliot Schlissel for a consultation about a Mediation. He spoke to me for only five minutes. He was of no help. I told him, very nicely, that I felt like I was pulling teeth to get any information from him. He proceeded to reply, very rudely I might add, "then get someone else, and proceeded to hang up! You have got to be kidding me. I wrote a Review, reported his Law firm to The Better Business Bureau and if NOLO does not take them out of their web search, I will report NOLO to The Better Business Bureau. How can you offer a Law firm, whose Owner himself, is down right rude. And please do not write back that you are sorry. Write back that Schlissel is no longer in your data base. Absolutely disgusting that a person is in such distress that an attorney responds like that!!! Do something about it!

I too wish I can give them a 0 star. I wish I read these reviews before signing up for Nolo. They asked us to put in $800 first, and will deduct $ for each lead they sent us. All the leads are garbage. All the people going to Nolo were looking for free answers and free help. We ended up spending a lot of time answering questions for Nolo and get charged $40 for each call. Nolo lead credit is a joke. I feel like they rip lawyers off of our valuable time to answer questions for free for them. Save your time, don't join NOLO. I want to report them to the BBB.

Garbage leads from a garbage company.

At least for attorneys seeking lead services, Nolo is absolutely awful. They do not care about their legal clients and run the place like a rip off mill. Avoid them at all costs. Leads are very weak, and they fail to honor their refund and credit policies.

At $46.50 per lead Nolo sure provides a lot of leads that are not legitimate. To boot, they like to deny requests for lead credit every chance they get. Even if the phone number is invalid - good luck getting credit. For every 50 leads, you might speak to half of them and even then they will say they don't want to talk to an attorney or already have one or already spoke to one or they are just flat out insane. I had a guy with a case description that said he had an animal sized tracking device implanted in his foot by the government! Did Nolo care to provide lead credit? NO!! Keep in mind... these leads go out to other attorney's so if the case description sounds like the lead might result in a new client, you better call them first! Waste of time and money! Don't bather going to your "Account Manager" either because they won't return your call or emails.

I agree with the others who have complained about the quality of the leads. The leads are horrible, and nearly all of them are impossible to reach because they are not interested in being reached, and have no interest in hiring a bankruptcy lawyer. A large number of the "leads" have less than $5,000 in debt, so they are not people you would generally put in bankruptcy anyway, at least not on a paying basis. An equally large number put down income of less than $1,000 per month, so there is no way they are going to come up with a fee. This would be a great site if you were trying to fill your days with pro bono cases. But even that wouldn't work, because you can never reach anyone anyway. And they rarely agree to give you credit, no matter how bad your experience. If you are lucky enough to be reading these reviews before signing up, please take the advice of those who have taken the time to write, and look for better ways to spend your advertising budget.