California and Arizona RavelcoReviews of nohotwire.com

Just had it installed on my Jeep wrangler! Great service great product! Must have

My Tech Support was professional and worked quickly to install my hardware. He had made the wire harness the night before to save a few hours of install time. Amazing what a good tech does to ease his work as well as the customers.

Technican was very straightforward and did a very good job on making sure everything was done right also went out his way on a Saturday to come and install 😀

Great customer service and communication, I received a call right away to schedule the product installation, a reminder the day before and the day of the installation, very simple process. The day of the installation the technician called to provide his expected time of arrival, very professional, explained the process very well, completed the installation, provided a demonstration, and provided instructions on how to operate the system, I was very impressed with the whole process from the time I was contacted until the time the install was completed. I’m very satisfied with the whole process and the product.

There are a couple of things that they were not upfront about the product and service. One, they do not offer weekend installs maybe Saturday but i was told it was 2 to 3 months out and they dont offer Sundays. Two, I was not told that you would not have the remote start function if the product was in use. I had called customer service to complain about the issue i had about not being told upfront about the remote start. The lady/customer service said to me the installer didn't tell you. I said no and was not happy about that. She said basically that there is nothing they can do about that. She said I can talk to the owner if I would like? I said yes and she said he is not in right now and that she would leave him a message. I never received a phone call. I really believe she did not even give him the message. I dont think i would have had the product installed that day if I would have know upfront. I also gave the installer a large tip. Is it worth the $800? Not totally sure. A response to there response. They stated its all over there website. This is not true, at least at the time I was reviewing and debating to purchase the item. And again, the installer didn't explain that upfront. I had explained that after the install to a lady at the company. She said she would call me back and when she did she did confirm that it was not stated on website but just said yes your remote start will not work. That is all she could say to me other than supposedly giving my number to the owner to have him call me back, which never happened.

Easy overall process, great team.

Good product and good service.

Easy and fast install at my house. Company calls you and schedules appointment time at residence (in driveway, no street) to get this done working with your schedule