NOCIXReviews of nocix.net

**Important warning about data recovery after cancellation** I used a NOCIX server for approximately 4 years. One of my VMs contained approximately **1.5TB of data across multiple virtual disks**. When renewal became due, I encountered payment problems despite having funds available and trying different payment methods. I contacted NOCIX support multiple times and, on August 7, specifically requested **24–48 hours of temporary network access** so I could back up the data if I ultimately could not renew. The server was cancelled on August 8 for an overdue invoice. I then tried alternative solutions, including transferring the service to another account. NOCIX told me that the service could not be transferred. On August 10, I reduced my request to just **24 hours of temporary access** to complete my backup. Support replied: > “The server was cancelled for non payment we cannot recover it.” After I asked for escalation, the final response was: > “The server is cancelled, we cannot put the server back online.” The result was that I could not complete the migration of my approximately 1.5TB of data. I understand that NOCIX has payment and cancellation policies. My concern is that there was **no practical recovery window** offered after cancellation, despite my repeated attempts to resolve the billing issue and my requests for temporary access specifically to recover my own data. **If you store important data with NOCIX, maintain an independent backup and migrate well before the renewal deadline. Do not assume that a cancelled server can be temporarily restored for data recovery.** I have preserved the relevant support-ticket records and the complete conversation as an MHTML archive.

I had a very disappointing experience with Nocix. I ordered a dedicated server for an urgent project and waited 2 days for it to be provisioned. Instead of receiving the server, I was informed that my payment had been refunded because the payment information did not match the account information. After receiving that explanation, I used my own credit card and asked them to proceed with the server installation. However, my order was rejected again with no meaningful explanation or opportunity to verify my identity. This provider simply wasted my time. I spent 2 days waiting for a server that was never delivered, only to receive repeated cancellation messages. If there was an issue with my account, it should have been communicated much earlier or handled through a proper verification process instead of repeatedly rejecting the order. I understand that hosting providers need fraud prevention measures, but I expected clear communication and a reasonable way to resolve the issue. Unfortunately, that was not my experience. Based on my experience, I cannot recommend Nocix due to the poor ordering process, lack of transparency, and the unnecessary delays that negatively affected my project.

I didn't have too many problems with this company and am surprised at the low reviews. Their support team is always responsive and helpful. Most of the machines are aging, and the support sometimes doesn't seem to care too much. But it's all part of the cheap price. Their control panel was excellent; I could reinstall an OS very easily and often if I had to. Seems like the last time I ordered an "instant" server, the tech guy said he would have to wait until morning so that the sales team could verify my payment. Verify? I successfully got a refund from them. But I had used them before with few problems. The company is certainly not a scam, just a little hard to get along with.

I am truly not satisfied. It seems that for a simple $100 order, customers are expected to wait for days. This is unacceptable and extremely disappointing. The whole process is slow, frustrating, and poorly managed. A company should value its customers’ time and provide faster, more professional service. I expected much better. Unfortunately, this experience has left me with no confidence in your service.

I purchased an "Instant Dedicated Server" (AMD Legacy Quadcore) with a /29 subnet (5 usable IPs) specifically to run a Proxmox environment. Despite advertising "usable" IPs, Nocix fails to provide the basic automated tools required to manage Reverse DNS (rDNS/PTR) records, rendering the IPs useless for mail servers or professional production environments without constant manual support intervention. The Detailed Failures: The "Legacy" Trap: Nocix sells older hardware at a discount but hides the fact that these servers are tied to a legacy management panel. In this panel, rDNS settings are non-existent. Support Gatekeeping: When I requested rDNS access, support (Jessy/Ben) attempted to manually set a single record rather than providing the control tool requested. For a "work in progress" server where VMs change frequently, having to open a support ticket for every PTR change is a massive operational bottleneck. Misleading Marketing: They advertise "5 Usable IPs." In modern networking, an IP is not fully "usable" if the customer cannot control the PTR record to match their A record. Hostile Cancellation Policy: After 2 days of migration work and finding the service technically insufficient, I cancelled. Nocix hides behind a "No Refund" policy despite the service not being as advertised for technical use. Timeline of Events: Deployment: Server set up instantly. The Discovery: Spent hours searching for the rDNS setting. Realized the UI link for the /29 block was non-functional/missing. Support Interaction: Support refused to enable a management tool, offering only manual updates by staff. Resolution: Cancelled service within 72 hours. Returned to my previous provider (Dartnode) where full SDN control is standard. Verdict: If you are a hobbyist who needs a cheap box for a single task, Nocix is fine. If you are a professional or a Proxmox user needing full control over your assigned network block, stay away. Their "budget" pricing comes at the cost of your time and technical sovereignty.

Decent web server, great uptime and cheap plans! Nocix also has great customer service; they answer their emails very promptly. Overall impressed.

I’m not giving it 0 stars because I can’t; the service is awful, it goes down all the time, and even when it’s their fault they TAKE RESPONSIBILITY FOR NOTHING. Terrible service—save yourselves a lot of anger and DO NOT hire their service.

La experiencia con Nocix ha sido pésima. Lo mínimo que uno espera de un servidor dedicado es estabilidad, pero aquí la red vive cayéndose, el servidor se congela sin motivo y la conexión se vuelve inutilizable durante horas. El soporte técnico es prácticamente inexistente: responden tarde, mal y sin soluciones reales. Cada problema serio termina siendo ignorado o parcheado de forma temporal, y uno queda solo lidiando con fallas que jamás deberían ocurrir en un dedicado. Para rematar, el servidor presenta errores ridículos: el almacenamiento se llena "mágicamente", caídas espontáneas, reinicios sin aviso y fallas de red que vuelven inutilizable cualquier proyecto serio. En pocas palabras: **no es un servicio profesional ni confiable.** Si buscas estabilidad, soporte competente y rendimiento real, Nocix no es una buena opción.