pieter
Misleading "Instant" Dedicated Servers: No rDNS control for multi-IP blocks
I purchased an "Instant Dedicated Server" (AMD Legacy Quadcore) with a /29 subnet (5 usable IPs) specifically to run a Proxmox environment. Despite advertising "usable" IPs, Nocix fails to provide the basic automated tools required to manage Reverse DNS (rDNS/PTR) records, rendering the IPs useless for mail servers or professional production environments without constant manual support intervention. The Detailed Failures: The "Legacy" Trap: Nocix sells older hardware at a discount but hides the fact that these servers are tied to a legacy management panel. In this panel, rDNS settings are non-existent. Support Gatekeeping: When I requested rDNS access, support (Jessy/Ben) attempted to manually set a single record rather than providing the control tool requested. For a "work in progress" server where VMs change frequently, having to open a support ticket for every PTR change is a massive operational bottleneck. Misleading Marketing: They advertise "5 Usable IPs." In modern networking, an IP is not fully "usable" if the customer cannot control the PTR record to match their A record. Hostile Cancellation Policy: After 2 days of migration work and finding the service technically insufficient, I cancelled. Nocix hides behind a "No Refund" policy despite the service not being as advertised for technical use. Timeline of Events: Deployment: Server set up instantly. The Discovery: Spent hours searching for the rDNS setting. Realized the UI link for the /29 block was non-functional/missing. Support Interaction: Support refused to enable a management tool, offering only manual updates by staff. Resolution: Cancelled service within 72 hours. Returned to my previous provider (Dartnode) where full SDN control is standard. Verdict: If you are a hobbyist who needs a cheap box for a single task, Nocix is fine. If you are a professional or a Proxmox user needing full control over your assigned network block, stay away. Their "budget" pricing comes at the cost of your time and technical sovereignty.


