Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.
Noble Gold Investments (noblegoldinvestments.com) has 773 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
noblegoldinvestments.com
Website
noblegoldinvestments.com
Category
Investments & Wealth
Location
Encino, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My agent Steven that helped me, was so helpful in helping me make a decision in what kind of silver to buy. I was torn between bars and coins. After he asked me several questions we both came to the conclusion I'd be better of with coins. He was so kind and took his time with me.
Response from Noble Gold InvestmentsFeb 26, 2026
Wow! Thanks, Renee! Steven's honored to be mentioned in your review. We're so glad you're part of the Noble Gold family.
TO
Tracy O.
Great sales rep and follow thru.
Great sales rep and follow thru.
Response from Noble Gold InvestmentsFeb 26, 2026
Hi Tracy! We really appreciate this. Call us if you need anything.
KM
Keri M.
Complete rudeness
I received a call today from a sales person asking if I was still interested in purchasing silver/gold. I stated no, not right now. He asked if he could send me additional information and I stated no that it was not necessary. Instead of being treated with respect and politeness, saying thank you for your time, if you need anything in the future, give me a call. Instead I was hung up on. Complete rudeness. I will never use your company in the future just because of how I was treated.
Response from Noble Gold InvestmentsMar 2, 2026
Thank you for bringing this to our attention. We take feedback like this very seriously.
After reviewing our phone records, we do not show any inbound or outbound calls associated with your number since 2024. The only recent call placed was last week in response to this review, and a voicemail was left in an effort to connect and better understand your experience. Based on our records, we do not believe the call you received earlier came from us.
That said, we sincerely apologize that you were treated in a rude or unprofessional manner. Regardless of the source, that is not the experience anyone should have. Our team is trained to handle every interaction with professionalism and respect.
We value professionalism and respectful communication, and assure you this was not us.
DM
David M.
My Noble Gold experience was definitely…
My Noble Gold experience was definitely a good one and I'd like to business with them again in the near future.
Response from Noble Gold InvestmentsFeb 20, 2026
Hi David. Thank you for the kind words! We're glad to hear you had a good experience with Noble Gold. We appreciate your trust and look forward to working with you again and earning that fifth star whenever you're ready.
SH
Sondra H.
Steve was wonderful to work with
Steve was wonderful to work with. Extremely knowledgeable and patient with my questions.
Response from Noble Gold InvestmentsFeb 18, 2026
Hi Sondra! We're so glad you had a great experience with Steve. There's nothing more important to us than the security of your financial future. If you need anything, please give us a call!
KF
KF
Noble Gold Can Be Trusted
Noble Gold is polite, service oriented, and exceptionally professional. I would love to do business with them again in the future.
Response from Noble Gold InvestmentsFeb 18, 2026
Hi KE! We're so glad you had a great experience with us. We consider customer service our #1 product. If you ever have questions, call us. We're here for you.
ME
Matthew & Esther G.
Noble Gold is reputable and quick to…
Noble Gold is reputable and quick to respond back. They are friendly and offer fair prices.
Response from Noble Gold InvestmentsFeb 18, 2026
Hi Matthew and Esther! Thank you so much for your kind words and for being part of the Noble Gold family!
FC
Furious C.
Buying-great service / Selling-a nightmare!!!
Buying from Noble Gold was smooth—but trying to sell has been a nightmare! For four weeks I’ve called, left voicemails, and sent multiple emails, and still no one will call me back. I’ve received only one email response, which does not cover my questions.
While they ignored me, prices dropped dramatically, costing us over $120,000 in value.
Being forced into email-only communication makes it impossible to lock in prices, and the lack of responsiveness is absolutely unacceptable for a company handling people’s investments.
I would caution anyone to think very carefully before trusting them with their money.
Update 2/20/26:
That is incorrect, Noble Gold. I contacted you 1/16, 1/23, 1/28, 2/4, 2/10, 2/11, and 2/12. Finally, on 2/12 you called me (when metal prices tanked). Had you contacted me in the 5-7 period, as stated on your auto-email replies, I would have sold my metals in late Jan with an additional $120k in value. I finally sold the metals to end the nightmare with you. Absolutely nothing Noble about your company!
Response from Noble Gold InvestmentsFeb 20, 2026
Update 2/26/2026
We understand that this experience has been frustrating, and we appreciate you taking the time to share your perspective.
With respect to response timing, automated replies provide estimated timeframes but do not constitute guaranteed service commitments. All buyback inquiries are addressed in the order received and in accordance with Noble Gold’s established policies and procedures. Because precious metals transactions require affirmative client confirmation before execution, pricing is established based on the live bid spot rate at the time of confirmation and cannot be locked in advance or applied retroactively. This policy is applied consistently to all clients to ensure fairness and uniform treatment.
We regret that your experience did not align with your expectations. Noble Gold remains committed to maintaining transparent processes and assisting clients in accordance with established procedures. We wish you the best moving forward.
________________________________________________________________________________________________________________
Our team has called and emailed to follow up and has provided the requested buyback quote in accordance with our standard first-in, first-out process and current market pricing. As with all precious metals transactions, pricing is based on the live bid spot rate at the time of confirmation. To ensure fairness to all clients, we are unable to move individual requests ahead of others already in queue, as doing so would not be fair to those who contacted us earlier. Additionally, each email sent to our BuyBacks department generates a response outlining current response times so clients are informed of expected timelines. Noble Gold remains committed to assisting every client promptly and professionally and will continue to provide requested services within our established processes.