Noble Gold InvestmentsReviews of noblegoldinvestments.com

I’ve had my metals Ira for a few years now. A couple times I’ve sold some and had little issue with anything. Towards the end of 2025 I sold and exchanged some platinum and silver. I sold in November and it took until the end of May to get it completed. I called and emailed to see how things were going and what (if any) issues were prolonging the process. I was hard pressed to get a call back or response of any kind. This was of course very frustrating. After calling and emailing enough to irritate people I finally got a response. Now I know that there has been a steep increase in metals trading and I understand that it takes time to service all that extra activity but all I was looking for was some communication and I would have been fine. So if I had to critique what the company could do better it would be communicate. I’d like to thank Mandi and Alicia for their help in getting my account in order and completed.

No one has followed up with me since I signed up. When I called the couple of times, my rep wasn't available. When we finally spoke, I really didnt know what questions to ask. I've not heard HITE nor HAIR from my rep since I signed on. I would appreciate some training on how to READ, TRANSFER, SELL and etc on which site I'm not sure. I just feel LOST. I have NO history with metals and would appreciate someone taking my by the hand and telling me how to navigate through this and what to do as I see changes in my totals in investments. Please, thank you.

I was somewhat disappointed with the long wait (days) between when I called for information and actually received a response.

When I got my first quarterly statement it states that my total value has gone down $7,000. When I asked Noble about it they weren't sure why but wanted me to let Noble know what I find out. It seems that the value on the statement is "melt down" value as opposed to actual spot price value. I've never heard that mentioned by Noble prior to setting up my account. It would be very advantageous to inform people of what to expect. Make it easier for people to see the balance in actual cash value and what the status is, whether it's gaining or losing, whatever. Simply the account balance sheet to layman's terms.

nothing special