NoajewelryReviews of noajewelry.shop

Terrible! Zero communications but then I constantly get blasted with marketing emails. Items take over 2 months to arrive and not a single word from them.

Awful customer service- actually non existent. I ordered 3 earrings - paid for two day shipping . It’s now 17 days later - sent COUNTLESS emails to their support email and Instagram messages and still never received the earrimgs. Tracking with FedEx said it was never picked up . Beyond frustrating bc I really wanted the earrings. So bummed . I had to file a complaint with my credit card but literally tried about 50 times to figure this out with them before doing the chargeback.

paid 150$ for a pinky ring and it just completely rusted and they’re awful about customer service.. save your money for real sustainable jewelry!

My order was never received. I sent four emails asking for help and no one responded.

AliExpress quality customer service is hard to reach and when I asked to make exception and refund I won’t ever use their store credit, items are cheap and half price on AliExpress, they replied with a no, in two days not 24 hours like promised. Horrible shop I wish I read customer reviews before I purchased.

Aurelie Berdugo and Noa Jewelry is a scam. The deleted my comments on social media for help. I have contacted the Better Business Bureau (suggest you do too) and opened a dispute with my credit card. First they said I couldn’t use my credit in a sale - that took them a month. Then they said to go ahead and buy and they’ll give me discount prices. So I did and they went silent. This is what scam artists do. Honestly looks like a small operation, her business address is a home. Her imaginary glamorous life is clearly fake.

Terrible product and customer service. I spent over $100 on a ring and it was tarnished within five days. You can get better quality on Amazon for a fraction of the price. Emailed customer service to try to resolve the issue and no response. Shockingly disappointed in this company and their products.

They stopped responding to me after I told them that they sent a defective necklace. Do not purchase from them. They have poor customer service and non existent customer communication.