NoajewelryReviews of noajewelry.shop

I have the same experience as everyone else. I do think they are scammers. I ordered a lot of jewelry from them on my first purchase. They are probably making it for $1 and sell it for $100. When l returned everything because it was poor quality and it doesn’t even fit without ripping your ear off they said l can only get store credit. Which l refused and l haven’t heard back from them at all. They have their product returned but l still don’t have my money back after a month and a half, ridiculous.This is 100% scammers and l will dispute the transaction with my bank so they don’t get any money from me. Don’t shop here!

Noa sent me the wrong necklace and didn't offer to send the correct one. The website claimed it was out of stock. Then, there was no option for a refund. Noa stated that I could only purchase something else with a store credit. To add insult to injury, the store credit doesn't show up in the checkout screen, even though I'm signed in. Customer service gives incorrect and impossible instructions on how to apply the store credit. There's a strong chance that there are fraudulent practices going on within this company.

If I could give zero stars I would. They sent me a broken pair of earrings that were basically made out of plastic. I mean, I’ve gotten higher quality jewelry out of a gumball machine. I paid over 100 dollars or a product I’ll never get to wear. I reached out to customer service 10+ times and nobody answers and don’t take returns. These people are scammers I’m sure they’ll be shut down soon because every single review says the same thing.

I wish I had conducted better research before purchasing. I never received my items and have filed numerous USPS claims in an effort to locate the items. I’ve been in constantly communication with their so called customer service team who just sends automated replies. Horrible customer service. Now fighting to get my money back!

I wish I had read the reviews before ordering. The other negative reviews are not exaggerating about how difficult this business is to communicate with or to process a return. Worst shopping experience of any online shop I’ve ordered from.

The company is a fraud and probably isn't even based in the US. I was stupid enough to order twice; their designs are very appealing, and the quality vs price is OK. It should, however, be mentioned that photos of the jewellery are very exaggerated, especially when it comes to the actual size of a piece or the size of stones used. Their shipping is plainly horrible, and their customer service is even worse. It seems they take the extra money customers pay for express shipping, use a super cheap shipper, and keep the rest. This is clearly fraud!! Many people pay extra but never receive the goods on time, or not at all. I will report the company to the EU Anti-Fraud Board (OLAF) for fraud so they can be banned from doing any more business- at least in Europe.

PLEASE DO NOT ORDER, THESE PEOPLE ARE FRAUDSTERS WHO JUST OFFER STORE CREDIT OR EXCHANGE AND YOU HAVE TO PAY THE RETURN YOURSELF. THE QUALITY OF THE JEWELRY IS UNSATISFYINGLY POOR FROM CHINA, VERY FAR FROM WHAT IS ADVERTISED!!!!! DELIVERY TOOK TOO LONG FOR THE SHITTY QUALITY YOU RECEIVE!!! SAVE YOUR MONEY AND TIME, ORDER SOMEWHERE ELSE!!!!!!

I placed my order almost a month ago and it still hasn’t even been shipped. The tracking shows that the parcel has not been picked up by the carrier. I’ve contacted customer service multiple times by email and social media and have received absolutely no response. I’ve now requested a full refund and still haven’t heard back. Extremely disappointing experience and completely unacceptable customer service. I would not recommend ordering from this company.