NixonReviews of nixon.com

Nixon ,ne fournissent pas les pièces détachées après 3 ans. J ai eu un problème avec le bracelet de la Midnight Chanel T Qui a cassé 2 fois . Impossible de le changer, ils ne fournissent plus de pièces détachées après 3 ans. De plus pour avoir acheté plusieurs de leurs montres,je peux affirmer que la qualité des montres dans un temps relativement court ,se dégrade très vite.

Honestly, this place is by far the worst. I ordered a watch and requested engraving as this is for a gift. I saw they have a 2-7 day shipping policy. I called to update the watch to be expedited and they said it was a not problem, I’d get the watch at the 7th day. I never got tracking. So I missed the day I was supposed to give this as a gift. I called again, they said the watch was ready and was going to ship out the next day. Then I never got tracking info so i called again. They then said they didn’t know when it was gonna ship. This place doesn’t have a handle on the ship dates nor their training processes. This was supposed to be a gift, how do you not know how to analyze your queue and ship your products per what you communicate!

Nice design.. terrible quality and every watch I’ve bought so far is dead in less than 1 year. Nixon watches have a nice visual design but are made with such low quality that I keep having to buy a new watch to replace each previous one I had that just stopped working. The watches don’t even last a year, and I don’t wear them every day and take good care of them.. So sadly I will stop buying Nixon watches and find another brand with higher quality watches until Nixon’s quality improves. I like the styles a lot, but it’s such a pain and waste to keep throwing away watches. Hope at some point quality is taken more seriously here.

Poor quality with Top 2 surf watches and even worse customer service.

The quality is just not there. I’ve had 3 watches all have issues, Nixon refuses to fix them as they’re “discontinued” (only 2 years old!!) and only offers a measly amount to buy a new watch. It’s an absolute joke, they’re a massive disappointment sadly. Spend your money elsewhere on a quality brand that stands behind their product. This however, is cheap garbage that is not stood behind.

spent 150 on a watch. Delivered broken and wont refund me. Terrible company and customer support that is now also ignoring my messages. plan to open a claim against them.

Brand new watch. Not working. Asked to return to France at my cost and have to pay custom charges. Not free returns at all. Online help on their website said take to local watch repair and pay myself. This they said however could effect warranty. Pathetic service. Seriously avoid.

I bought the Dork Too watch. Delivery was pretty quick although I wasn’t expecting it to be dispatched from France. However when the watch arrived it did not work at all. Customer service was pretty good and sent a replacement immediately. Believe it or not, the replacement did not work either. Back to customer service, who was quite helpful and apologetic. But now the watch is out of stock so no more replacements available to send me. How they could allow two faulty watches to be sent to the same person is beyond me. Surely there is someone checking that these watches actually work? They market themselves as a premium brand but I feel that is questionable. Annoyed, frustrated and quite pissed off. I shall be avoiding Nixon from now on.