NixonReviews of nixon.com

If I could leave a negative review I would. Purchased the watch 18 months ago and use it daily. No scratches and the case looks perfect with exception of the rubber buttons. They started to crack and rot away a couple of months back. The warranty is two years so I sent it in for repair. They claimed it was excessive use. If you plan on purchasing a tide watch I would look elsewhere. There are junk and the warranty is a sham. (In reply from Nixon) To be clear as anyone can see from the reply from Nixon yesterday they did not honor the waranty on the watch. This is supposed to be their best surf watch. They acknowledged the buttons did not last and would not honor the warranty repair. Buyer beware of false warranty advertising from Nixon.

J’ai passé une commande le 12 décembre et aujourd’hui je n’ai rien reçu et je n’ai pas de confirmation Est-ce normal ????

A screw fell out after 2 weeks of wearing it. Notified Nixon and was told they don’t have any replacement screws. My 2 week old watch is now a paperweight and the only thing that got screwed was me!

Very poor experience. I bought a medium Time Teller with gold coloured strap in July. The watch has a very weak clasp and within 4 weeks it had fallen off twice, once hitting the pavement hard and leaving a scratch on the case and once in a shop where I temporarily lost it (thankfully someone picked it up and I got it back). I complained to customer services and asked for a refund at the end of August. I was offered a choice of a "new and improved clasp" or a refund. I thought I'd try the clasp but then it turned out they hadn't got a clasp in stock which matched my watch and when it arrived it was only half the clasp and didn't fit my watch and looked exactly the same design. I then asked for a refund (this was on 11th September). I didn't get a response until 26th September and was offered a refund or replacement watch. I immediately replied confirming I want a refund but I've yet to have any contact back or receive the refund. The watch I bought was to replace a faulty Time Teller which lasted 4 years before one of the time markers on the watch face fell off. I replaced the leather strap after 3 years with a Nixon replacement strap which lasted about 1 month before it started coming apart and is now completely split after 9 months. Interestingly I've tried to review both products but Nixon won't accept my reviews. So, I think Nixon watches look great and I really wanted to have a Time Teller but they are poor quality and not long lasting and customer services are just downright awful. I eagerly await a refund so I can go and get a different brand of watch which will hopefully be better quality and more durable.

Achtung: Die Armbänder sind von sehr schlechter Qualität und ist bei meiner Nixon-Ripley schon nach einem Jahr gerissen! :-( Dazu ist der Reparatur- und Ersatzteilservice massiv überteuert, Versandkosten müssen sowohl für die Ein- und Rücksendung (20 €) selber bezahlt werden, dies lohnt sich für eine Armbandwechsel von 40 € nicht! Auch die Beratung ist absolut misserabel und kennt sich nicht mal im eigenen Produktsegement aus - also Fingerweg! :-(

I have had a Nixon watch for 3/4 years works fine until it doesn't ! tried customer service email came back, sorry we receiving heavy traffic try again, or go to the same link which returns you to the same email address, tried the chat bot that was out of action tried calling the phone numbers they do not work. no uk help line no service department even called the distributor for the UK they were not even bothered to offer any help. so my experience of trying to get my wach repaired with Nixon is a disaster stressful i think i will go back to Cassio at least they have a working customer service/repair offering.

El peor servicio postventa que he visto jamás. Pedí un reloj como un regalo en navidades para mi mujer, estaba defectuoso y se rompió al segundo día, lo envié a reparación en garantía y a día de hoy (5 meses después) sigo sin el reloj y sin ninguna solución por su parte. Un desastre y una falta de profesionalidad increíble.

absolute horse-shet. Sent a faulty watch where the non replacable battery died after less than a year, paid silly money to return it, only for them to refuse it to repairs. I have 2 Nixon watches, the Dork 2 - broken, no longer works due to battery - and a newly bought Regulus which immediately steamed up, likely because its a hot pile of shet.