NixonReviews of nixon.com

I have a Nixon corporal watch Given to me for fathers by my children Love the watch Recently had a issue with the crown So I sent it to Nixon Amazing service amazing follow up Would recommend these people to every one Great service

I would.like to start that my original experience with ordering a watch from Nixon.com for my son as a Christmas present was bad. I purchased the watch and watched on the site to see that the order was not getting fulfilled and on the site it promised delivery before Christmas of ordered before December 20th and that 3 days was the usual delivery wait time. I tried calling and the phone number had a voicemail that said due to unforseen technical issues their systems were down and they were currently closed. The same response comes via email. As it closer to Christmas I panicked and wrote a long email explaining my frustrations especially since we are a long time Nixon watch collector family, from myself to my brother's etc. Surprisingly 2 days later I got an email from the ceo and the customer service lead Lissa apologizing and overnighting the watch free of charge to ensure it arrived for Christmas. I'm addition I was gifted the hat I thought I was getting free anyhow but voided that option when I used another discount code. I was very impressed with the follow through and the rush to make the order right so my son could enjoy his first nice Nixon watch for Christmas morning. The cherry on top to this was rhe watch showed up with a dead battery.. of course right.. I sent an email to the lissa and she not only offered to resend me a new watch discounted or the option to take the watch to a jeweler or watch place to replace the battery and they would notate in my account that my warranty would not be voided in addition she refunded me another $20 to cover the cost of the battery replacement! I was truly blown away with the customer service they have provided me and will continue to buy Nixon watches. Unfortunately shit happens sometimes that makes things out of our control.. but the fact it was made right immediately says so much for Lissa and the CEO. Thank you Nixon!!!

Beautiful and reliable backpack! Perfect customer support I couldn’t be happier Great company

Great quality belt, arrived well-packaged too!

Great watch makers..i have multiple nixon watches..great design from small slim watches to heavy watches..forever a fan

3ème commande et toujours aussi satisfaite : la commande est traitée rapidement, la livraison s'est toujours faite sans encombre. Les produits sont de très bonne qualité et correspondent aux description et photos du site. Je repasserai commande sans hésiter.

Ich sammle seit ein paar Jahren diverse Uhren, die mir so gefallen. Darunter sind 6 Nixon Modelle. Für zwei brauchte ich jetzt je ein Armbandglied. Was soll ich sagen, die Firma Nixon hat mir diese kostenfrei, mit einer ganz tollen Mail und völlig selbstverständlich zur Verfügung gestellt. Das ist Kundenservice am absolut oberen Ende. Ich habe mich sehr gefreut und kann die Uhren nun wieder mit Freude tragen. Danke danke danke! Macht weiter so.

The best customer service I've had so far.I really cant speak highly enough of how they dealt with me and the issue I had .They went above and beyond to resolve the issue.