NixonReviews of nixon.com

Dealt with Tina who was an absolute credit to the company. Really excellent customer service.

I was given a beautiful Nixon watch for my ‘special’ birthday from my husband but it was unfortunately much too small for my chunky wrists. Tina at customer services was incredibly helpful and supplied extra links so my watch now fits. Customer service above and beyond .

Tina from Nixon Europe Repair and Customer Support is a superstar. My LightWave watch is a bit scratched and the strap broke. I've basically worn it everyday since purchase. Purchase was after my RubberMurf perished, my original Nixon watch and favourite at the time. That couldn't be repaired so the discount given was used to buy my lightwave. I sent that off to be repaired but as it is not made anymore, it couldn't be repaired. Another discount was offered but I wanted to keep the Lightwave. In stepped Tina where she personally checked with technicians about options. A compatible strap was found but I opted against it, when Tina offered more information and more incentives to maintain my love for the Nixon brand. Huge thanks to Tina and everyone who looked after my Lightwave. I look forward to being reunited with it, despite no repair being done, the care and customer service shown was exemplary. Thank you again.

Ines makes great job!

Asked for email help because my watch no longer provided tide display. They offered a solution which didn't work, but suggested watch needed new battery (no surprise after years of service). Astonished how particularly EASY the process was online to return the watch for battery replacement. THIS is REAL service, wish I had this type of customer SERVICE from ANY company. Super job, Nixon !

J’ai passé commande et j’ai été livré en un temps record 😀 Je recommande !

Today I worked with Lisa in customer service and she was able to fix an issue from an old watch that was unrepairable. I love Nixon but was unsure how they would handle an issue with an old watch. Lisa was super pleasant and did a great job empathizing with the loss of my favorite watch (the Dork) because it was unrepairable and sent me code to replace it with another one. Keep working on bringing back the Dork Lisa and thanks for all your help. God Bless

I ordered a watch online from Nixon, the process was seamless, and when I had questions about the order the customer service rep Lissa was SO helpful and went above and beyond to help me and I would recommend these products and customer service to anyone!! THANK YOU!!