NixonReviews of nixon.com

So made an error as I checked out and emailed and called straight away. No way to amend orders online. They won't let you amend or cancel orders even before they have been shipped. Rude customer service person told me I couldn't speak to his manager (who strangely changed from male to female during the conversation) and I just cannot believe they think sending an item which is unwanted, only to have it sent back, is better for customers or the environment. Shame on you Nixon. Sort out your systems to allow changes before delivery. It's shambolic.

I've got seduced by the look of their watches and I ordered one from their official website for 240€. The watch was already used, dirty and the bracelet was scratched already. The watchbox was completely smashed. I know Nixon is not a true watch brand but more of a fashion brand yet I was still expecting a new or at least clean product. They didn't offer any partial refund as I still wanted to keep the watch, not even their own website discount they were offering after I ordered putting the watch at 192€ instead of 240€ (NOT EVEN A WEEK after I received it). I sent it back and they refunded me minus the cost of delivery... great. They put the watch back for sale (as it was the last one) probably waiting for the right gullible person to buy it and not complain. And they refused my review on their website trying to alerting people buying that specific model. Stay away from them, there is reputable watch brands out there with way better customer service. Do yourself a favor and don't order their watch.

Worst watch I've ever owned I've had it for a little over a year and a half only wore it one other time and was probably for about 15 minutes so I went to dinner the other night afterwards we stop by the bowling alley play one game of bowling and we're headed out to the car I look down at my watch and every number the name Nixon each hour line all just fell off of the whole face of the watch and they're just stuck to the glass so now there's $125 watches useless you can't see nothing on the face just White I'll see how you paid $5 to have a watch made and sell it for $125 I will never buy another Nixon anything I'm just going to stick to my casio's and g shockI wish you'd let me leave a picture on here of how bad this watch really looks and only had it on for 2 hours definitely don't spend your hard-earned money on this product

The standard of watch, battery life, customer service - all poor. THE BIGGEST ISSUE IS BATTERY LIFE - IT USED UP NEARLY 75% OF BATTERY POWER JUST OVERNIGHT WHILST SLEEPING. I think this is my 2nd or 3rd replacement and still having issues with charging points going rusty green - plus the charging points are hot when you put on wrist. Look elsewhere if you want to buy a watch - Suunto or Garmin for waterproof outside stuff.

Do not buy from them!the company is a joke!i bought a watch which was water resistant, it got rust in the back and in the front by just washing my hands with tap water, i sent it to the service reception and i paid to sent it, and i got it back with rust in the front!which means they poorly cleaned the rust in the back and just sent it back!worst company!!

A truly awful experience ordering with this company. The product did not arrive as advertised (the watch face was very hard to read as it was identical in colour to the hands) - I appreciate this may be a personal taste issue, which is fair enough. When I asked for a returns label to send back, customer services informed me their returns label service was 'broken' and that they would have to collect via DHL parcel service. I booked a morning off work - the company (which I appreciate is a separate company) did not arrive. I rang Nixon who essentially informed me this was not their problem. I booked another morning off - the parcel company did arrive, but an hour late. It has been 16 working days, approximately three weeks since that and I have still not been refunded. Some serious issues need ironing out with this company.

Die Qualität der Uhren bewerte ich leider als mangelhaft (hier Timeteller all gold). Zudem war ich leider mit dem Reklamationsprozess sehr unzufrieden. Es öffnete sich der Verschluss meiner Uhr ohne Vorwarnung und so wurde das Gehäuse hässlich beschädigt, diesen letzteren Fall habe ich reklamiert.Es handelte sich bereits um meine zweite Uhr, bei dieser vielen nach circa 1,5 Jahren die Ziffern im Blatt sind abgefallen. Da sie mir gefiel, dummerweise nix gelernt und nochmal eine gekauft. Ergebnis der Reklamation: Wirklich zick Emails später habe ich zur teuren Versendung noch das Gehäuse bezahlt. Da es nicht als Reklamation geschweige denn Kulanz angenommen wurde. Thank you for nothing Nixon! Nie wieder!

My watch band broke out of nowhere and it’s only a year old. Customer service won’t help or replace anything. Not my first time with bad customer service at Nixon