NixonReviews of nixon.com

I purchased a watch for my sisters birthday in May 2020, the watch arrived with a broken clasp and she has been unable to wear to it. We contacted Nixon and asked for a replacement clasp but was told that they wouldn't send a replacement and she would need to return watch. This was easier said than done in the midst of a lockdown and further complicated by their antiquated returns process that requires you to print your own returns form, problematic if you don't have access to a printer. The UK customer service number is disconnected and the only other number is international. The 'customer service agents' we have been dealing with over email are about as useful as the broken clasp on my sisters watch. Save your money or shop somewhere else. You'd be better off strapping a sundial to your wrist than purchasing anything from Nixon.

CUSTOMER SERVICE DOESNT ANSWER YOUR PACKAGE DOESN'T SHIP THIS IS FRAUD! ITS BEEN 5 BUSINESS DAYS IVE BEEN TRYING TO REACH THEM! THEIR WEBSITES IS FULL OF LIES YOUR PACKAGE DOESNT SHIP SAME DAY BEFORE 1 PM OR NEXT BUSINESS DAYS. ITS BEEN A WEEK NO ANSWER FROM THEM NOTHING! THIS SHOULD BE ILLEGAL!

Neue Uhr Nixon Regulus (1 Woche alt) fehlt Schraube am Armband. Schlechtes Qualitätsmanagement. Kundenservice sehr sehr schlecht gibt keine Garantie, da auf Amazon von Fachhändler gekauft wurde. Nach dem alle Belege vorgelegt worden sind wird garnicht mehr geantwortet. Finger weg von diesem billig Hersteller. Überteuerte Uhren in mangelhafter Qualität. Danke Amazon für Eure A-Z Garantie leider wird die Uhr nicht nachhaltig repariert nur noch weggeschmissen. Nixion ist nicht zu empfehlen.

I obtained a quote for a new strap for my 51-30 Tide in early May. I dispatched the watch 15th May and received my (postal receipt) 18th May. I did not receive from Nixon the promised e mail confirming receipt. When I chased I got a quote at the end May and paid the same day. It is now 16th June and whilst I've received receipt for funds paid there is no sign of the return of my watch...I've emailed to ask where it is and no response. The saga continues but clearly its not a great repair service...

OMG why did I not read these reviews about Nixon watches before I bought one. I just received it and I wanted to return it as it of not very good quality. And of course they say I can't return it because of the stay at home order in California. What how did they manage to get it to me? Don't buy one in case you have to return it you can't. Update: Nixon called me today and said they will let me return the watch afterall - and if I had clicked on the return page I would have seen that they were not taking returns. My comment was - who does that? So the policy is not on the front page of the website says Nixon but it is somewhere among their web pages if you can find it.

I have wanted for 8 days for my watch to ship still siting at Nixon soon to be 9 days this Company Is to laid back they seem not to care about the customer i will not buy from them agein

I ordered the siren for women and I hated the silicone wristband so I sent it in to exchange for a different one. It took over a month to get it back. I wore it for two days and the clasp broke! I’m not even going to bother sending it back in because I need a watch. Therefore, I’m going to have to pay a jeweler to repair a watch that was brand new AND repaired once already. I regret buying this watch. Waste of money. It also sucks that it’s made for water sports and you can’t see the time bc it’s so dim. Total waste

Je déconseille fortement de commander chez ce vendeur. Mon expérience pour une ceinture en stock commandé le 19/12/2019 . Pas de mail d’envoie malgré que ce soit prévu chez le vendeur ???? 5/6 jours après sans nouvelle j’utilise leur contacte qui ne sers à rien . Le 30/12/2019 enfin je reçois un mail mais la personne qui me l’envoie doit travailler pour une autre entreprise . Naturellement il m’écrit que l’article est dans un point relais dans une ville à 90 kilomètres. Je pense qu’ils se moquent des clients vu que j’ai rentré la même adresse que mon compte paypal qui m’a servi à payer . A présent je souhaite annuler et demander un remboursement l’article était pour un cadeau de Noël raté Je consomme beaucoup sur internet je peux assurer que ce vendeur est vraiment à éviter.