Jagr M.
HORRIBLE SHOES AND Customer service!
The shoes and the customer service are terrible! I ordered a pair of boots, they came with damage to the leather in the form of scratches, wrinkles, and terrible seams. For the price, this is a complete rip-off. The site claims 100% refund but when trying to initiate a return it only allows for an exchange or replacement (and the exchange can only be the same exact boot in a different color!) I've emailed and texted the company and received nothing but a canned AI response that doesn't address the lack of ability to get a refund. The shoes were not on sale (or final sale) as stated in the policy). DO NOT TRUST, DO NOT BUY!