Timothy
Before investing my time
Before investing my time - or their time - to review the sales pitch, I asked the rep to provide some very basic info in advance. I asked given the performance marketing & “guarantee” language in what they sent.... a deck that references double/triple‑digit “real” or backtested returns and a “12‑month performance guarantee.” FINRA/SEC have repeatedly cautioned on AI marketing claims and hypothetical performance usage. Anyone should insist on seeing the exact guarantee terms and the legal basis for those terms. There are also VERY mixed third‑party reviews. Next thing I know I get a phone call --- essentially indicating "we'll cover all of this info on our call." Nivana sends prospects info to read in advance of a call, but has no interest in responding to questions from prospects in advance of a call. After years in a sales role, I WELCOMED well reasoned discovery questions from prospects in advance of a call, since I wanted to help them make well informed decisions. Clearly, this company prefers instead to control the discovery narrative, and hopes prospects don't know the right questions to ask. Caveat emptor folks. The well crafted response from Nirvana that follows is further confirmation of what prospective users can expect: we don't help those who perform advance due diligence....since we will fill you in on all the dets when we pitch. I'm sure there are many more details provided in the terms of service - which users will most likely receive after jumping in. Folks: dig deeper BEFORE jumping in, and do expect this sales organization to provide a clever pitch, BUT do not expect them to help you make a well informed decision.
Response from Nirvana SystemsFeb 2, 2026
We appreciate the feedback, but we disagree with the characterization of our process. We provide detailed performance data and guarantee terms during our initial calls because these are complex topics that require context and real-time Q&A. Our goal isn't to "control the narrative," but to ensure that this important information—especially regarding backtested returns and legal guarantees—is presented accurately and in full compliance with industry standards. While we understand you prefer to review everything in writing before a conversation, our model is built on direct engagement to ensure no details are lost in translation. We respect that this may not align with your preferred discovery style, but it is the most effective way we’ve found to provide the transparency you’re looking for. Regards, The OmniFunds Team



