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Made the patches wrong
Made the patches wrong. Told me there was no one to assist me waited 8 hrs. Called back. Told I was going to have to wait another 12 business days before they could get the correct patches out to me. Ordered on June 12th. Today is June 26. Now I get to wait another 12 business days before maybe I’ll get the right patches sent to me
Response from Ninja PatchesJul 2, 2026
We're very sorry to hear about your experience and understand how frustrating it is to receive an incorrect order and then have to wait for a replacement. That's not the experience we want for our customers. When an order needs to be remade due to an error, we do everything we can to expedite it. However, our fastest available production timeline for replacement patches is currently 12 business days to ensure they are produced correctly and meet our quality standards. We sincerely apologize for both the mistake with your original order and the delays you experienced reaching our team. We appreciate your patience as we work to make this right and get your corrected patches to you as quickly as possible.


