Ninjacators LLCReviews of ninjacators.com

Response from Ninjacators LLCJan 24, 2024

Hello, Thank you for sharing your feedback, and we genuinely understand your frustration. To expedite the process, one of our technical agents will promptly follow up with you to assist with the installation. Your insights are valuable to us, and we are committed to enhancing our phone interactions to ensure a more responsive and supportive experience. We appreciate your understanding and the opportunity to improve.

Response from Ninjacators LLCJan 22, 2024

Hello, We are sorry to learn about your experience, and we want to assure you that our 30-day love it or replace it policy is clearly outlined on our sale pages and the order form before purchase. Our support agent has been in touch with you and is more than willing to facilitate an exchange for a product better suited to your trading needs. We are here to assist you and ensure your satisfaction.

Response from Ninjacators LLCJan 10, 2024

Hello, We apologize for any confusion. We want to clarify that we offer a 30-day "love it or replace it" guarantee, not a trial with a refund. Abigail from our team has already reached out to discuss alternative solutions for your satisfaction. Regarding "live help," our sales page and order form clearly state that these are live recorded sessions for users to understand the tool in live market conditions. Kindly respond to our follow up for further assistance. Thank you.

Response from Ninjacators LLCJan 10, 2024

Hello, Thank you for sharing your feedback. It's important to note, your purchase is a bundle of indicators that are manually used, and we cannot assure profit returns. While we rigorously backtest and optimize them, actual results depend on factors like market conditions, chosen markets, and risk tolerance. Please reach out to our support team and we'll be happy to help!

Response from Ninjacators LLCJan 3, 2024

Hello, We apologize for any negative experience you may have had. Our records indicate that we did not receive any support requests from you until Monday, January 1st. However, we are committed to providing the best possible service to each of our customers. Our agent, Abigail, has proactively reached out to you to address your concerns. We hope to regain your trust.

Response from Ninjacators LLCDec 20, 2023

Hi Richard, We've examined your account, and our Agent Abigail has proactively reached out to you to guarantee direct access to your purchase. Occasionally, purchase confirmation emails may be redirected or blocked. Rest assured, we are committed to taking all necessary measures on our end to regain your trust in our services.

Response from Ninjacators LLCDec 20, 2023

At Ninjacators, our team took proactive measures to assist Mr. Sopatyk, offering timely and detailed responses to all of his inquiries. Despite our efforts of continuous communication, his satisfaction was not achieved. A refund for his purchase has been processed. We have noted his feedback and will proceed accordingly.

Response from Ninjacators LLCDec 14, 2023

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our software didn't meet your expectations in terms of user-friendliness. Our team is dedicated to providing a product that is accessible and easy to use, and we take your comments seriously. Could you please provide us with more specific details about the challenges you faced? This information will be invaluable in helping us understand where improvements are needed. Your input is crucial for us to enhance the user experience. We're committed to resolving any issues our users encounter and would appreciate the opportunity to make things right. If you're willing to discuss this further, please contact us at [email protected] ], and we'll do our best to address your concerns.