jim
They have GREAT CUSTOMER SERVICE and…
They have GREAT CUSTOMER SERVICE and GREAT SUPPORT if you run into ant problems
Response from Ninjacators LLCAug 11, 2023
Thank you, our support team is always happy to help!
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 395 reviews with 5 stars · Clear filters
jim
They have GREAT CUSTOMER SERVICE and GREAT SUPPORT if you run into ant problems
Response from Ninjacators LLCAug 11, 2023
Thank you, our support team is always happy to help!
John N.
Learning to trade is such a huge undertaking and it's good to have a group of people with the experience to shorten my learning curve. The conversations I've had with them have helped me understand who I am as a trader and how to get the most out of the tools they provide.
Response from Ninjacators LLCAug 11, 2023
Thank you for your review. We're delighted that our community has positively impacted your trading journey!
customer
Amazing products, but even more amazing is the unmatched customer service.
Response from Ninjacators LLCAug 11, 2023
Thank you for your kind and supportive review, we're grateful for customers like you!
Charles
Long term member. Own several indicators
Response from Ninjacators LLCAug 10, 2023
Hello, Thank you for your review and ongoing support!
Morris
Customer support is outstanding. Questions are answered promptly and thoroughly. Ninjacators website is loaded with helpful information and their live sessions supporting their products are 100% interactive. Highly recommended.
Response from Ninjacators LLCAug 11, 2023
Appreciate your review! Our team is delighted to offer valuable resources and assistance whenever needed.
John E.
I found Ninjacators back in 2020 and purchased multiple manual trading products from them, such as the Level Touch Trader, Zorro Futures trader as well as a few single indicators. Also, I m a big fan of their live trading workshops. I attended a few and must say, those are the best live trading and live education sessions I have seen (I have been trading futures for about 15 years and looked at a few other trading rooms, nothing can compare with the Ninjacators workshops). What I like most is how actionable it is, and Kyle is a fantastic trainer and trader. And very important for me, they trade live with a real account right in front of you. So, you never need to guess if someone is just slinging a sim account. In March 2022 I joint Christian’s Robot Lab program. I have never traded with automated systems before, and I was curious if it could be a good add-on to my manual trading and gave it a try. After I got setup and everything was installed (they install all of that for you with a free installation service), I traded a few months in simulation to get a feel for everything. Saw some mixed results in the first 4-5 weeks and had my doubts that this could work. But then, the bots started making money and I got very excited. I turned the bots on in my live account in August 2022. The rest is history, I more than doubled my account in the last 12 months. The bots are the best investment I ever made in my life!!! I need to say though, you need to be ok with letting them do their thing. I had a few days where I was up huge, and then went in and manually took the profits in the early afternoon and turned the bots off. Turns out, I left a lot of money on the table. So, be cool with just having them do their thing and don’t watch them. For sure I do not watch them anymore while I manually trade, it will confuse you and you second guess everything. Your manual trades and the bot trades. That’s why I set the bots up on a remote computer, so they just run and I don’t need to look at them while I do my manual trading. One thing I wanted to mention that was hard for me using the bots is looking at the results on a longer term. I mean, I look at the results at the end of every day, but I needed to learn not to worry about bad days nor be super happy about amazing days, as the very next day the performance might be totally opposite. I now look at it more on a monthly and quarterly basis and that helps me a lot to let them do their job. And the results speak for themselves. I also wanted to give the entire support and education team a shout out. They are fantastic! All of them are always friendly, timely, and helpful. No matter if I send in a ticket for a support question or a tech question. And the live Robot Lab classes are a blast. Christian, Craig, Kenney and all others go above and beyond educating, guiding, and helping the entire group. I m a customer for life. You guys rock!!!
Response from Ninjacators LLCAug 11, 2023
Thank you for sharing your positive experience with Ninjacators! We're happy to hear that our products and automated systems have contributed to great success, and we value your insights. Your recognition of our support team means a lot. We're honored to have you as a dedicated customer and look forward to continuing to support your trading endeavors. Warm regards, The Ninjacators Team
John J.
Ninjacator is like a candy shop, you want them all. I have several indicators and turn-key strategies; which are highly accurate. The service is always great, friendly and helpful.
Response from Ninjacators LLCAug 8, 2023
Hi John! We greatly appreciate your enthusiastic feedback! Our dedicated team is always here to provide accurate and helpful service whenever you need it. Kind regards, Ninjacators Team
Chris S.
Over the years I have purchased a few products from Ninjacators. The support is always top notch! Their bots are working very well for me. It took some time to customize them to what I m looking for, but ever since I did that, I m very happy! What I like most about Ninjacators are live education classes. Between the different products I own from them their are literally live classes every day. Keep up the great work!!!
Response from Ninjacators LLCAug 8, 2023
Hi Chris! Thank you for your continued trust and support over the years. We're thrilled to hear that you've found value in our products and that our dedicated support has been a positive factor in your experience. Here's to your continued success in your trading journey! Warm regards, Ninjacators Team