Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
Showing 33 reviews with 4 stars · Clear filters
Jim H.
The support person Michael was very quick to respond but my issues never went away. So we were unable to resolve the issue.
Response from Ninjacators LLCOct 17, 2024
Hi Jim, Thank you for your review. We're sorry to hear about the ongoing issue, but we're glad that Agent Michael has been there to assist you. Rest assured, he's still connected with you as we are committed to finding a resolution, and we truly appreciate your patience.
Charles B.
Communication, while not perfect, is very good. Good if not great support.
Response from Ninjacators LLCOct 9, 2024
Hi Charles, Thank you for sharing your experience with our support team; your feedback means a lot to us!
Glen F.
Really enjoyed Josh Martinez's presentations. He is very good and knows his stuff. I don't trade futures much and his presentations are based on that, but have been using some of his suggestions with stocks.
Response from Ninjacators LLCSep 17, 2024
Hi Glen, Thank you for your feedback! We're glad to hear that you enjoyed Josh Martinez's presentations and found his insights valuable, even for stocks, and we appreciate your engagement with his content!
customer
I was requesting information about the 30 day promise to replace one indicator for another. All my questions were answered, and they clarified the new indicator I wanted . I am just waiting for someone to contact with information to download the indicator I was asking about which was the Micro Power Trader.
Response from Ninjacators LLCAug 8, 2024
Hello, Thank you for your review! It appears that our team has successfully resolved the issue regarding your purchase access. If there’s anything else you need, please don’t hesitate to reach out. We’re always here to help!
dale T.
Ninjicators worked with me for a satisfactory resolution on their guarantee. Abigail has been great, she has always followed up on any issues and always willing to help going above and beyond my expectations.
Response from Ninjacators LLCJul 30, 2024
Hi Dale, I'm truly sorry to hear about your experience. I have reviewed your account and your interactions with our team. If you prefer not to receive emails from us, you can opt out using the link provided in every email. Please remember that your purchases are covered by our "30-Day Love It or Replace It" guarantee, and our team is always happy to assist you with any exchanges. We clearly display our guarantee on both our sales page and the order form, along with our support contact information for your reference. Our team will be reaching out to you directly to see how we can improve your experience with us.
Doug
Very fast responses from support. Well documented instructions for setting up the environment and clear strategies.
Response from Ninjacators LLCJul 15, 2024
Hi Doug, We appreciate you taking the time to share your experience. Our team is happy to help!
Cameron Mcinnis - CM I.
They have good trainers and multiple strategies for teaching moments.
Response from Ninjacators LLCJun 10, 2024
Hi Cameron, Thanks for your review! We hope you find our trading resources valuable and useful. Please reach out if we can be of any further help!
Phuc L.
excellent chartings
Response from Ninjacators LLCJun 7, 2024
Hello Phuc Le, We're glad you find our charting excellent. If you have any suggestions for improvement, we'd love to hear them.