Ning Interactive Inc.Reviews of ning.com

We've been using Ning for almost 10 years and its served a useful purpose for our non-profit membership of walkers. Over the last few years we realized that acceptable website design had changed so we looked for alternatives. Up until recently, ning looked stale and thought it might be abandoned. I'm happy to say that we decided to stay and upgrade with Ning 3.0 as the organization and the product was righted again and is now a first rate solution to developing your own social network. The administration feature is easy to work with and the options for tracking and earning income has been enhanced. More importantly, for many current Ning users, their support has been superb led by Dimitry Markov. Dimitry has been very responsive to all questions and knows the product and the limits of all features. With conference calls, emails and web conferencing he led us to a successful conversion. I believe the product has great potential and I'm optimistic that if they can take advantage of integrations with other products we will stay with Ning for a long time and create an even better social network at FreeWalkers.org. Thanks Dimitry and Ning!

Absolutely the BEST customer service I've experienced. The network is perfect for our needs and was easy to setup and very user-friendly. As we encounter questions or need to make adjustments, our customer care agent, Dmitry is so responsive and helpful. We have tried other platforms and none even come close to the expert functionality, visual appeal and customer care of Ning. Taking into account the diversity of design aspects and functions, I highly recommend Ning for any organization. -Raven Sinclaire, Grand Preceptor, Order of the Temple of Solomon Foundation

Some years ago, I was forced by my workplace who were hastily adopting online education to find an online platform that would facilitate discussion. Ning was recommended to me by a colleague, but because universities are so bureaucratic, I couldn't get my faculty to subscribe in time for me to prepare the course, so I had to put it on my personal credit card. I got reimbursement for that, but of course it was an annual auto-renewing subscription. The online course didn't work and we reverted to face-to-face and stopped using Ning after a few weeks. The renewal came up in January when my credit card is pretty full and it was four years before I noticed I was still being charged. OK this was my error, but during that time, not ONCE did I get a reminder from Ning that the renewal was about to be processed. When I did notice, I wrote to Ning explaining the situation and asking if they would refund me, given that I hadn't used the platform during that time. They refused outright, saying that I had agreed to the terms. I responded that: a) it hadn't cost them anything to support my 'membership' because I hadn't used the platform b) that they had continued to charge me at the rate I signed up at even though their fee for that level of subscription had halved c) they would be able to verify very easily that I had not used the platform, so they didn't need to take my word for it. No joy. Eventually about six months later, I got an automatic email asking if my enquiry had been resolved and if they could close it from their system. I said no, and to be brief, they finally agreed to refund me one year's subscription. I ended up $750 AUD out of pocket. I believe this is exploitative behaviour and want to warn people against dealing with this company.

Already getting revenue from the ads on my site i created with Ning. Though the interface seemed a bit tough to grasp at the beginning. Thank you!

Best social network creating platform and helpfully service. Thank you!!!

I've been using ning for a very long time already and can't count how much time it saved me up to now. There're few uncomfortable things in it but in comparison with its previous version they're totally irrelevant.

Thanks enormously and extensively. Due toning I made Bulgarian social network which brings me revenue enough to make living so I earn while being unemployed!!!thanks!

Crazy app. The whole range of tools. I'm working with it for a week and haven't yet discovered its full potential