Ning Interactive Inc.Reviews of ning.com

What a joke. A shocking company and a platform that is dead. I cancelled my subscription to the ning platform in 2013 when I refused to move to their updated platform.that came with massive updated costs. Unbeknownst to me they kept me account open and each year tried charging my orginal credit card that I had set up against the account via paypal. Fortunately the card was outdated and they couldn't take money. However, this didn't stop them trying to take a full 10 year payment via paypal on.my bank account. 10 years after I left them and cancelled my account. How they managed to do this is beyond comprehension. My bank cancelled the payment. PayPal have been alerted to the unauthorised request that they let happen. I have contacted ning directly and guess what, no response, no admission and radio silence of course. This company is a shameful scam and should be shut down permanently. Stay away from them please!

I started watching a 1-hour and 8-minute YouTube video about Ning after a friend, who used it years ago, recommended it to me. WOW!! What a longwinded video, and it didn’t even work properly— the image stayed the same while the frames at the bottom changed. It’s definitely not a good advertisement for the platform (or maybe it is, considering my later experiences with their customer service). Surprisingly, when I contacted customer service, a human answered immediately, which is rare these days. However, despite my initial surprise, the agent wasn’t very helpful. They simply pointed me to web links to answer my questions, which might as well have been done by a bot. I asked if there were any shorter, more engaging explainer videos since the lengthy one wasn’t what I expected from a service promotion. When I suggested the video was too long and not functioning properly, the agent became quite rude and curt. I explained the video issue, even sending screenshots to prove it, but the agent dismissively told me goodbye and closed the chat. Frustrated, I reopened the chat to ask for my details to be removed as I was unhappy with their service and didn’t want my information being sold. The agent replied that they had already deleted my details. Given this experience and after reading the numerous very bad reviews on Trustpilot, I’m relieved I didn’t enter my credit card details for the free trial! It’s a pity because I’ve been struggling to build a membership website on WordPress and hoped Ning might be a better option based on my friend’s recommendation. But I’m VERY disappointed. I regret not taking screenshots of the support conversation, as it appears they often manage to get negative reviews removed. Overall, my experience with the video, the customer service behavior, and the subsequent reviews has been highly disappointing. I am also highly suspicious of their 5 star reviews that all mostly seem to be written by people with only the one or maybe 2 reviews. I have worked for companies that pressure employees to give a good review and its disgusting!

Working with Ning has been an amazing experience. The functionality is perfect for my “micro social network “ project. It is fantastic value and their support team answer questions almost before I have asked them. Absolutely brilliant!!

Too difficult to cancel. Took over a 1/2 hour.

My review is about their policy regarding adult content and their monthly plans I posted their policy at the end of this review at the very bottom. I was going to use this company to create a custom website but they are breaking the law , by telling individuals that develop a website on their platform what they can and cannot do. The internet is not regulated so how can you tell someone that they are not allowed to post adult content on their website? I understand not being allowed to post pornographic content from adult networks but , to tell someone they cannot post nude photos of themselves are content the sexual that was made by them that's going to far. And the problem with these hosting companies like this one and Weebly they don't understand that just because you are hosting , a website doesn't give you the right to tell someone that is paying you a monthly subscription what they can and cannot do. Every time I have a conversation with this company they always say we will take this under advisement but I know for a fact it's not going to go anywhere that's why I'm making this review. They don't even list all of their plans they have another plan that allows you to have 1.5 million users and the plan is about $1,000 a month but they only showing the other plans. A lot of people think the highest plan they have is only $99 a month however 100 GB of storage space is not enough for what I was trying to do. The individuals that answer the phone some of them are nice and very knowledgeable and some of them are not knowledgeable at all. None of them are located here in the United States they are offshore probably in the Philippines India or the UK and this is a major issue because the company was founded here in the United States. The other issue is they expect someone to be able to create the kind of website they want within 2 weeks , it seems like all they care about is getting money why offer a trial if it's not going to be 30 days. They didn't put a lot of thought into their plans at all because they went from 1,000 members to 10,000 members , and then jump to 100,000 members and afterwards the maximum is 1.5 million members. They tell you that you can build any kind of website you want to build but they leave out the fact that there are restrictions and it should not be any restrictions. If I am paying you $99 or more I'm not going to be okay with any restrictions especially since this is a company that allows you to build websites that's it. I have been trying for so long to actually do business with this company and they constantly , make it harder and harder for me to make a decision to move forward because I keep finding flaws. I understand that no company is perfect but companies that ignore current members and new members will not go anywhere and they will be left behind. I only found out about this company because I did some research and they popped up in my search when I was looking for a website builder I will not be restricted. I am not okay with the way this company is trying to tell individuals that are making websites on the platform what they will allow and what they will not allow that's so weird. We believe in freedom of expression and NING, as a broad-based service, is designed to respect many different perspectives and enable them to co-exist seamlessly and effortlessly. With that said, we do not permit pornography, adult content or nudity. To clarify what we define as adult content, nudity or pornography, networks that contain the following would clearly NOT be allowed: Depictions or images of sexual acts or implied sexual activity Nudity (exposed or see-through coverage of areas typically covered by a bathing suit or underwear) Graphic photos or videos Fetishes Assuming the content mentioned above is not included, the following are examples of topics and content that would NOT be classified as adult content, nudity or pornography: NING Networks for heterosexual, gay, lesbian or transgender individuals Breast Feeding networks, provided that there is no visible nipple or areola Educational networks promoting safe sex We recognize that the actions of one member do not reflect the intentions of an entire network or the Network Creator, however, we ask that you please take advantage of the many tools built in to your network to ensure that all of the content and members on your network fit within our rules, and yours!

They make you talk to someone to cancel a free trial. The person is obviously trained not to comply until you tell them to cancel it three times. The cust. service rep. had no desire to address my concerns. See below. Hi there! I'm here to guide you through. Just let me know in case you need my help. Gary 20:38 I need to cancel my free trial Anna 20:38 Please specify the reason for this Your feedback is very important Gary 20:39 Not what I wanted for my church Anna 20:39 Thank you But we can assist you with the site set-up, just specify your needs Gary 20:39 Cancel my free trial please Anna 20:40 We do understand your situation ad offer you to test the platform properly. We added 1 free month to your account. There will be no charges till 2021-08-07 You can test all the features we offer and we can help you with all the queries Gary 20:41 Cancel it now please Anna 20:41 Ok, the subscription is cancelled and the site is closed Do you have any other questions at the moment? Gary 20:42 You guys need cancel when someone asks, it's a free trial. It shouldnt take three requests to get you to comply. Read Anna 20:42 Have a nice evening! Gary 20:43 Terrible service, didnt even address my concern, good evening. Delivered Anna has closed the chat.

Absolutely zero customer loyalty, and nothing special for what you're now charged. Avoid like covid19.

L'utilisation de l'outil est d'une très grande facilité. Là où ça se complique, c'est pour la création de l'entête car à mon avis le logiciel manque cruellement de souplesse et le rendu n'est pas très beau sur les téléphones portables. Côté du Page Builder, beaucoup de bugs et une interface peu agréable. Pour la création de la landing page, je vous conseille plutôt une solution externe telle que Mozello. Quand au domaine, il vaut mieux l'acheter chez Ning (15 €/an) car il peut être très difficile voire impossible d'utiliser un domaine acheté ailleurs. En conclusion, Ning est très bien pour qui veut construire un réseau social sans se prendre la tête, à condition de ne pas vouloir obtenir un super design. A noter également que le support par tchat est très réactif mais en anglais seulement.