Nine Line Apparel represents the grit and commitment of all Patriotic Americans. Founded on the principles similar to other value based organizations, Nine Line aims to promote the issues faced by all those who have served their country, on both foreig...
Nine Line Apparel (nineline.com) has 124 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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JacksonTraveler21
Wasted $34. The shirt they sent was supposedly a women’s large. Couldn’t even get it over my shoulders and I am not big. 5’8” and 130 pounds. It doesn’t even fit my slight built 12 year old. Company denies there’s a problem and wants me to pay the shipping to send a new one. I won’t fall for that mistake twice. Never again will I order from them.
Joe S.
I was hoping that I could find a quality, USA made or even something that wasn't made in CHINA conceal carry jacket from Nine Line Apparel. Not the case....I am willing to pay the extra money for US made quality products; but where can they be found?! I purchased the Lightweight Conceal Carry Jacket in a large with the American flag on the left breast. The jacket is too big, uncomfortable and disappointingly is made in CHIIINAAA. A word of advise....charge more but offer better products....Great Americans will pay for quality.
R C.
If I could, I'd give them zero stars. Placed my gift order that should be shipped priority. They didn't even get a shipping label on it til a week later, and never shipped it priority once they finally did. Now it will not arrive in time to give the gift. It's not expected to get here til after the recipient is gone. All in all a week and 1/2 because they didn't get it out on time nor ship it out properly. Very disappointed in this company's customer service, too. Sent emails, texts and posted on their FB site with no response. I have bought their apparel from fundraisers in the past, so I THOUGHT perhaps this was a reputable company, They don't even respond to the problem. Never order from them or think "priority" status will get it to you on time when it takes them a whole week to even slap a label on it and send it out the door. Bad Business! Very disappointed.
Charles
I do not recommend nineline apparel. They allow others to sell their products. These people lie and up charge the products. When you contact customer service they respond with “ they set their own prices” The product is also very weak and cheaply made. I had a shirt last 1 wash before it was ruined. This is not a proud American company. They don’t even make all their products in America.
Mark
I have placed three orders with this company in close proximity, one being a gift. I have waited for over two weeks and the orders are still listed as "unfulfilled". As a veteran, I trusted this company, as they advertise they are founded by veterans and they serve veterans. I sent two emails about my order and one was answered in which I was told to wait on my order. Update: I received a personal phone call from someone at NineLine, they apologized and explained the order was held up by one item that was not in stock. They offered to change it with a similar in stock item and ship the same day. I suggest if you are having a problem with them, call them instead of email.
Rebecca
I've bought several items from Nine Line and the quality is terrific. The card holder metal wallet, AMAZING. The Tervis mug, holds temperature. Made in USA too. Shipping time is long, not going to lie. But the one time I had to make a return, they sent a return slip immediately, acknowledged receiving the item I returned within 90 minutes of the tracking receipt, and gave me no problem. They don't refund shipping, big deal. Totally understandable. I will absolutely keep buying from Nine Line.
Whitney P.
Been well over a month with no answer and round about customer service calls on where my merchandise is that I ordered mind you I am a very frequent customer who has yet to have a problem but after this I refuse to give them another dollar from me. I don’t mind waiting but no one can give me a single answer as to what is going on! Ridiculous....
Michael L.
the worst company. World's Worst Customer Service. I bought some item from this company and a month later I never received my order and it refunded my money because I had them and demanded after filing a master card fraud complaint after this complaint. he replied to the email. because before the complaint he does not answer the email. he promised to send me my article anyway because of their late service but several days and email he never send my articles. I often buy online but I have to admit that nine line is the worst company in the world to avoid buying from this company where nothing works inside this company.
