NIMOFAN KatanaReviews of nimofan.com

There was a bit of a longer wait than I expected before the sword arrived, but it was worth the wait. The sword is magnificent.

I wanted to give you 5starts but unfortunately the katana handle was extremely hard to dismantle and drilled holes and edge not smoothed Overall I'm happy Note: more work to be done for quality control.

Awsome !!! My Sekiro's Katana is perfect !

I bought two mystery katanas, and only one turned up at my door. The customer service was great, with the second katana actioned as soon as I mentioned it. Both have now arrived. The quality is great, cannot fault.

Amazing product, fast and reliable service.

Good quality, great price, timely delivery. The random factor makes for an excellent surprise.

Very nice good job!

Buyer beware. I paid EUR 400.06 for an item that was never shipped. After the purchase, I was repeatedly asked to wait. At one point, the seller requested an additional 45-day extension due to supply problems. I agreed and waited patiently. After more than two months had passed, I contacted the seller again to ask about the status of my order. Had I not reached out myself, I have serious doubts that I would have received any update at all. Only then did the seller inform me that they could not fulfill the order because the necessary materials were unavailable. They offered either a replacement product or a full refund. I clearly chose a full refund. The seller explicitly stated that they would issue a full refund. However, no refund was ever sent. Since then, I have repeatedly contacted them through PayPal and requested the promised refund, but my messages have gone unanswered. As of today: The item has never been shipped. The seller admitted they could not fulfill the order. A full refund was promised. No refund has been received. Communication effectively stopped after payment. In my personal experience, customer service was extremely poor. Meaningful communication was almost nonexistent, and many responses appeared automated and unhelpful. I have now been forced to escalate the matter through PayPal Buyer Protection in order to recover my money. Based on my experience, I cannot recommend this seller and would strongly advise potential customers to proceed with caution. Update after reply2026. 6.8:would like to clarify that my review is not about whether the refund was eventually processed. The refund has now been received, and I acknowledge that. My dissatisfaction comes from the overall customer experience. I purchased a product that was advertised and available for sale. After payment, I was informed that there were supply issues and production delays. I was asked to wait longer, and I agreed to do so in good faith because I genuinely wanted the product. What followed was extremely disappointing. Nobody proactively contacted me with updates. After waiting for an extended period, I had to contact the company myself to find out what was happening. Only after I reached out was I informed that the product would not be manufactured and that the order could not be fulfilled. From a customer's perspective, it appeared that the situation had simply been forgotten until I asked about it. Had I not followed up myself, I honestly do not know when or whether I would have received any update at all. A refund was promised, which was the correct outcome. However, when I attempted to communicate about the refund and the status of the order, I was unable to obtain clear answers. Most replies appeared automated and did not address the actual questions being asked. Meaningful customer service was almost nonexistent. This is ultimately why I felt forced to involve PayPal. In my opinion, a customer should not have to escalate a case through buyer protection in order to obtain clear communication regarding an order that the seller has already acknowledged cannot be fulfilled. The need for PayPal intervention itself demonstrated that we were unable to resolve the issue through normal customer service channels. As a customer, this created the impression that the matter would simply continue to be delayed indefinitely unless I actively pursued it myself. What made the situation even more confusing was that shortly afterward the same product appeared on the website again as available for purchase. I had been told that the necessary materials were unavailable, that the item could not be produced, and that there was no indication of when it would become available again. Yet the product later reappeared for sale. From a customer's perspective, this was difficult to reconcile with the explanation that had been provided. The refund is therefore not the main issue. The issue is that I paid for a product that was never produced, waited patiently when additional time was requested, received almost no proactive communication, had to investigate the situation myself, struggled to obtain meaningful responses, and ultimately felt compelled to involve PayPal in order to bring the matter to a conclusion. I am simply sharing my genuine experience. Other customers can draw their own conclusions, but based on the way this order was handled, I cannot say that I was satisfied with the service I received.