Nimbata | Call Tracking SoftwareReviews of nimbata.com

seems legit so far, trying it out some more, tracking is decent, nice dashboard

My experience with Nimbata has been exceptional, thanks to its flexible and customizable features. The company's commitment to delivering a high-quality product is evident in its intuitive UI/UX design, fast deployment and integration capabilities, and comprehensive reporting features. The ability to customize the software according to specific business needs adds an extra layer of flexibility and enhances its appeal. Additionally, the customer support team consistently exceeds expectations with their responsiveness and knowledge. To further enhance the software, I suggest expanding advanced data visualization features. Overall, Nimbata stands out as a reliable and efficient call tracking solution that offers both flexibility and valuable insights for data-driven decision-making.

As a marketing agency, we have worked with all the big call-tracking companies. Sometimes because we thought a specific company was the best choice and sometimes because our clients already had accounts there. After trying out Nimbata for over a year and a half, we stuck with it. It’s quick and easy to set up and doesn’t need troubleshooting. Once it’s set up, it works! We are a global agency and manage accounts in over a dozen countries; Nimbata was able to provide us with local numbers in each of the regions we needed them. So that helped us in our expansion as well. Lastly, where they really excel is their customer service. There is literally no issue that has remained unresolved since working with Nimbata.

Ive been with them since last year, the features they offer like form tracking, customizable call flows, call recording, and so much more for the price is hard to beat. Highly recommend them!

Nimbata is an excellent call tracking and analytics platform that provides businesses with valuable insights into their customers' phone interactions.

Très bon outil pour faire du suivi d'appels. On peut ajouter des messages au début des appels, et faire des enchainements très pratique. Une chose que j'aurais ajouté c'est la possibilité de protéger les appels des robots et botnets... c'est quelque chose qui n'est pas encore disponible en France mais qui serait très utile. Je recommande.

We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers. The Nimbata Team has been really responsive to our requests, as they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform to date.

We are a marketing agency and use call tracking to gauge the success of our work. We have used several companies in this space, most recently CallRail, which unfortunately kept getting worse. Each time their support would fail to fix issue after issue, and they would then break each promise they made that things would improve. We decided to try Nimbata based on their pricing model and their promise of good support. We are coming up on a year with them and I can say their support is not good, it is GREAT! They are honest, do what they say they will, and are truly there to help. We are very happy with our choice to go with Nimbata. It has been our best decision in the call tracking space in over a decade.